CHATEAU D'AX SAINT-QUENTIN

An innovative red armchair that will have made us debate. ... finally we are on our way to Bordeaux with ... A big thank you for your pleasant patience, advice and listening ...

Big thanks to the manager of the chateau d'ax saint quentin store. Following a problem with the power supply unit of my relax sofa, it tried to find a replacement unit on the same day of my visit and that for free, when the farantie had expired. Thank you again.

Delivery of our salon yesterday very satisfied, I want to thank the managers, friendly and attentive, very good advice for our choice, store up to par in terms of reception and presentation of products, I recommend THANK YOU.

Do not even deserve this star! There should be even a way to note in negative! Staff seen yesterday to know the brand, the products. Okay we do not have 3000 € to put in a sofa. In other words, we are not interesting. Seller who jumps on us directly on arrival! We stick clearly when we tell him repeatedly that we will look because we realize that prices are important! We end up leaving, the salesman even tells us: "if we can not afford not to come in this kind of sign and it must go to goal!" A total lack of respect that deserves this comment to explain that we are very disappointed with this welcome! I do not recommend this shop at all !! mischievous, disrespectful, rude even in his way of welcoming us and informing us! A word

Hello Mrs. Drzystek Thank you for your reply. As I told you at the time, I think you are the victim of your after-sales service. Because it is a subcontracting partner and which generates dissatisfaction for which you are not directly responsible. But from the customer's point of view ..... For my foam problem, it has been going down for months. I should have done the file at that time. But I think the foam density is not the right one for me. Obviously I sit in the middle of the place dedicated for this purpose and the place of the sofa has become weaker as and when. Here I have assembled the after-sales file I am now waiting for a contact and I will not fail to give a positive opinion if this is the case. Thank you, Madame, for your involvement. Very cordially