Caisse d'Epargne Thiers le Moutier

Ashamed client for more than 7 years, with a mortgage and other loans always repaid and never worries, a bank by force tries to scam us in secret, especially a professional account advisor unavailable and who is permanently dead, too strong charged the fees and charges ... what a disappointment. False TV commercials for entrepreneurs, which is not true ....

Nobody answers the agency's phone. Very complicated to be heard. We regularly have problems in monitoring a mortgage, and these problems difficult to resolve given that nobody takes the time to study them. To wonder if the agency has a director?

Never answer the phone, e-mails or letters; No follow-up. No customer service.

Very disappointed by the savings bank 14 years ago very well and very attentive today nothing more than nothing but taxing you but no service me, I change bankers fed up with advisers who do not decide nothing except this lightning of you. It's been 2 months now that I have a pro account that should be closed because the company no longer exists but I'm charged different fees without knowing why example I have no more blue card nor check book account no longer working since months and I am charged € 30 for an overdraft of € 4000 but Why ???? And here it is the savings bank ...

Can not meet the manager or a counselor to express my dissatisfaction. The receptionist was my only contact who, despite his good will, could not solve the problem: check deposited in the establishment on April 2 and not credited to my account on April 13! There was a lack of respect for your customers: myself, the dozen users in the queue and your host employee who did not get help from her hierarchy