Mercedes-Benz Rent Lyon Saint-Fons

Great people helped me out when they dint have to thank you paul cmg

A big thank you to Romain for his professionalism and kindness. He was a great help in choosing our model. Only downside, we found that the vehicle lacked options. Looking forward to coming back

No possibility to make a reservation via the website! Prices that have been multiplied by 3 or even 4! I call for a quote for 3 days in weeks, a young man tells me 500 euros for a class A for 3 days rental, while I was paying 288 for 4 days ... At this price you might as well buy it .... Since you reopened nothing is going! The same goes for the person on the rental telephone who answers as soon as they want .... I would no longer go through you for the desperate rental! See your prices very soon !!

I often rented before the short-term rental was suddenly stopped, after the activity that resumed in November 2020 from the GRAND N’ Anything !! - No possibility to book via the website we have to contact them on the phone (I called the rental service more than 5 times, no one answered !, I also asked to be contacted again nothing until the next day when I have a reminder for a certain "Robin" to answer me and seem totally overwhelmed !.) Moreover, once we come across this person "ROBAIN" he tells us EXORBITANT prices 600 euros for 3 days rental on a CLA model while I have made more than 10 rentals before this closure is I was paying between 285 is 350 euros Max for 3 days !. We even wonder if it includes options without asking the customer to touch a premium to check! I have been asking for other Class A, Class C models, for several times the same sick rates, it is 3 times more than the previous rates. MERCEDES for hire it's over! As much rented in a rental agency!

Not honest at all. Quote at 240 euros. In the end 845 euros with 20% discount. The workshop takes out all the problems that do not exist to invoice you in addition !!! In addition, my vehicle is brought back to me which is said to have been washed completely dirty with oil on the bodywork. ( see photos ) . When the workshop manager leaves you that your 4 discs are dead and the day before the neighboring garage tells you the opposite! Well done Mercedes for the honesty. The workshop manager came to see me while talking about safety with me! Language well honed during its training to be able to triple customer invoices !!!! What shame for employee Mercedes Such a process with incompetent employees !!!!