TRM Audiovisuel

Catastrophic. TRM sells equipment but does not provide any after-sales service that goes with it. In this case, on a BlackMagic Design equipment defective when unpacking (therefore new), they completely disengage from the after-sales service and customer support. In short, they collect the sales but do not insure anything behind. To flee urgently. EDIT: following TRM's response below, I confirm that it was a failure when unpacking and absolutely not an electric shock (a nasty lie). So in addition to being totally absent to manage the after-sales service of their customers, TRM does not hesitate to deliberately lie to ensure the enslavement of their potential customers. I double confirm: to flee urgently.

I have experimented with several resellers of audiovisual equipment before TRM, with still huge problems: problems of reactivity, availability, damaged packages, etc. At TRM on the contrary, everything is always going perfectly. The teams respond to you quickly and are able to deliver an urgent order within an hour. When working in television, a sector where the urgency is permanent, this quality of service is absolutely essential. Fred and his teams have already saved me on the eve of several shootings ... I therefore highly recommend this trusted and high quality supplier.

Oh yes I got lost in Boulogne looking for a microphone table stand (in short to continue the job on vacation) I did not find it but the welcome was nice.

Super and cool on any case I recommend it for the purchase of your audiovisual gear

Deliver on time and in good quality. Company to advise for all audiovisual purchases!