LCL Banque et assurance

Client since 1984 (Crédit Lyonnais at the time, hey yes ...), over the years I have always been very satisfied with my agency and the various client attachés who have succeeded each other over the years. occasion of my many life projects (real estate and consumer loans, investments and advice) and for which I have always been perfectly supported. It is surely thanks to their professionalism that I have never been tempted to change banks during all these years ... And again today, I was perfectly received at the Joinville-le-Pont agency with the key to a financing solution for my next real estate project ... I hope that the current team will stay at the agency for a long time ... A satisfied customer

Client for thirty years, I asked to close the account. What he can't do ??? I saw 2 advisers and the agency manager who told me that everything was settled. Yet still not closed and additional management fees ... Not sure that this is the best way to retain customers!

Apparently they don't want any more customers, they don't mind letting a customer go by letting him close all his booklets and accounts, as well as his life insurance ... Without asking at least one reason, what any would do adviser to another bank. So my money will go to work for another bank

A team that listens to its customers, professional and sympathetic, sometimes with malfunctions that are only the results of the new policy of retail banks of which the LCL is part. Concerning myself, I have nothing but good to say .... Bravo Mr. Gomes for the proximity maintained with the clients of the agency.

This agency is a scandal. I have been trying to solve a problem that has been going on for TEN YEARS for several months and that costs me a lot of money through the agency and no one takes the trouble to call me back. Worse, my account continues to be debited with absurd charges that don't have to be. A shame! I am putting this matter in the hands of the competent authorities. Agency to flee.