BNP Paribas

The new internal distributor at the branch is really not operational, and not at all practical for the client, only an external distributor remains which is too often broken down. Resident Fontenay, obliged to return daily to Vincennes to carry out operations. Scandalous.

To inquire about a check deposit, I had to start to get on my nerves. Little extra: to get inside you had to go through the water that flowed at the entrance to the store!

For 1 year, it's been a real disaster in this agency in which I have been for many years. New counselor who rarely responds to messages either by email or through the website and which must be restarted many times to obtain a response or for an action to be carried out. Finally and to top it all, I no longer have a consultant, the agency did not inform me, I learned by having been redirected to the BNP call center, and impossible to reach anyone either in this agency for several days, including the Direction ... inadmissible on the part of a bank like this one, and which is not among the least expensive ...

Incompetent staff, mails by their application without answer, (new) director indifferent agency ... If you do not need anything, you'll be the first served ... late anyway: (((

Lack of consideration towards their client !! Advisor goes away and not even a letter or an e-mail to inform us !!! (While I had an appointment with him a month ago). Inadmissible for a bank like the BNP. I contact them and not even a word of excuse !!! Answer squarely "I menfutist" from the counselor I had on the phone. To flee. It will make them a client less because I will go to an agency. Big lack of professionalism !!