LCL Banque et assurance

Several checks deposited for a month still nothing cashed. When you call they may not even be able to give you a date when they will of course be counted. The agency manager does not have time to talk to his clients. To flee.

I deposited a nice sum for my mortgage, in order to reduce my monthly payments. 1st meeting my advisor tells me that the operation takes 5 to 6 days. Operation made on July 16. Still nothing and the money is still in my current account. New advisor on the phone today, she tells me that the transfer operation will be made on August 10. I ask her why, she tells me responds not knowing. several problems in such a short time. what to do.

The customer service is poor, to believe that there are only interns in this agency.

I will withdraw my account from this agency. Mistakes are made, I never have an answer for several days, the advice is not adequate (everything is done to make me pay more) ... I strongly advise against this agency.

Customer for 1 year and already 2 big problems with this agency: 1 / delay of 5 months on an immo loan. Even with a delegation of insurance, it should not take more than 3 months. 2 / forced sale after inquiring about a savings product. I signed no paper that I discovered qlq days after a transfer corresponding to the figure mentioned. It chilled me directly to sign, while with the other requests, I used to raise. I am now waiting for its cancellation for a week ... Basically, this agency is very reactive when it comes to going against their interests. On the other hand, you will see an incredible reactivity, even illegal, when you subscribe a new product. In short, an agency that acts at 200% depending on the kitty in the short term rather than seeking to retain its customers ...