Parking Zenpark - Strasbourg - Gare de Strasbourg - Wilson

After booking a parking space on November 30, 2019 in Strasbourg for the 2019 Christmas markets, I had the unpleasant surprise to see the space, which was reserved for me, occupied by another vehicle. Zenpark could not offer me an alternative solution and I had to manage on my own. Since that day, more than 6 months later, and despite multiple promises of reimbursement "within 15 days" the problem is still not resolved. If you are in the same case do not hesitate to contact the DGCCRF, as this is a pure and hard scam.