THE STAGE OF VENTOUX

Very helpfull. Good knowledge!

Since two years, I live in B-d-V. I have very good experience with this shop and the owner, Rudy from Belgium

We discovered L’Etape du Ventoux on the afternoon of Saturday, September 9, after being drenched in a downpour for which we were unprepared. We were cycle tourists from far away and didn’t have the option of calling a friend. Riding on to our destination was not a choice either as the chilly temperatures continued and we were thoroughly soaked. Olivier, at L’Etape du Ventoux, could not have been more helpful. In his amusing manner, he considered our dilemma then decided to store our bikes overnight and give us a ride in his car to our hotel 25 minutes away. He easily could have asked us to call a taxi, but he didn’t. The next morning, when we returned to continue our tour, we learned he had charged our electric bikes. How fortunate for us that the shop was open both Saturday and Sunday. A totally positive experience.

Great service! Absolutely no complaints. Complete misunderstanding about bad comments ...

A store that I was able to discover last year and on which I ordered online. After a delivery with a bad surprise (mug broken during transport), the store offered to send one directly without discussing. Very appreciable to order with an honest trader.