LCL Banque et assurance

Very friendly agency with a competent team, and very responsive: my emails and my requests are always handled during the day by my advisor. Nothing changed . Speed ​​in processing my mortgage compared to my spouse's bank which did not do the job.

Hello, I am amazed by some negative reviews which is why I take 1 minute to give mine. We joined, my companion and I, the LCL agency Marseille Saint Marcel for more than 5 years and we are completely satisfied. Initially, our advisor was Mme Blanche. It was the best. I assure you that she saved us enormous costs (which amounted to thousands of euros) with our old bank, agricultural credit. And the negative opinion, I put it to the agricultural credit which is clearly, a bank of thieves (we stayed there for 20 years as well as my parents, brothers and sisters, who left for the same reason). The only downside for the LCL Marseille Saint Marcel agency would be the opening hours from confinement. Indeed, agency closed in the afternoon, it is not possible. For the rest, the director and our advisor follow us closely and always make sure to avoid malfunctions and costs.

Non-application by the advisor Ms. Millot of the general banking provisions applicable from July 1, 2020 on the opposition of a stolen check. On September 2, 2020, the customer notifies the opposition, via secure messaging and by phone to his advisor, hoping that this will lead to a provisional declaration of opposition pending receipt by the agency of the complaint within 48 hours. What does the counselor do? Nothing !!! D + 1 is September 3, 2020, I contact LCL customer service who opposes the stolen check and confirms that my advisor warned the day before did not do her job. What is the advisor for? To nothing !!!

Competent, responsive, professional team I am very satisfied my advisor is very attentive and knows how to support me in my projects

Hello, usually I am not a person who sends messages but now I want to say that I have an OR advisor, she is always there for me, she is listening to me, she does everything possible to help me when I have problems and she can do it. She is an exceptional person who advises very well and this advisor who is very warm is Mrs. MILLOT Priscilla and I repeat it is an exceptional person. I do not find counselors like her attentive and listening to people. She is a very human person. Thank you Mrs MILLOT Priscilla for being there for me and for listening to me, I esteem you very much.