DECOPLUS PARQUETS - TEMPLE

Ok

To flee 3 months after the installation of my floor I now walk on a trampoline. In addition they are overpriced for quality and a more abominable! They tell me that I signed the reservations so they can not do anything.

We were amazed at the experience we had in this store. We came across a certain Serge, an exceptional fan of his genre. Arrogant and contemptuous, he gives life lessons to customers. Alas, we were there to have explanations on the floor, but it is incomprehensible. A problem of understanding I think. I'm not sure he knows what he's selling. It is a lot of wrong to sign. DO NOT RECOMMEND AT ALL.

I bought exotic wood flooring and installed this product in my kitchen. He is handsome and surprisingly durable. The boards were all machined correctly and the contrast of sublime colors this piece.

1. Super welcome in the store. Parquet delivered on time. So far so good. 2. Our "poser" calls me after opening all the boxes. Some slats are not flat. Others very dark. He tells me he can not finish. 3. I call DC who sells me by phone a box more (180 €). The poser reminds me the next day to tell me that he finally settled (weight of muscu on the slats). I call back DC to cancel the order. Impossible. In 48h!? The cardboard was still in their warehouse. Then exchange emails to tell me that in their terms and conditions there is no refund or exchange. I was late to answer (purchase of house and holidays). There you go. It's been 2 years now! I have been in stores several times, I have called customer service many times, nothing helps. I just stole € 180. Frankly, for 180 € I'm going for a walk? I saw the warehouse they are hundreds (more?) Of cartons like mine. I'm nauseated. They have my money and the cardboard I no longer need. Never again DC. Never again.