ACOS

They've been servicing my boiler for years. Very professional. I recommend.

No Service, and I restarted at least 10 times by email and called several times by phone for a maintenance appointment following the installation of a new gas boiler! No feedback and total ignorance of my requests! Ps: I had also signed a maintenance contract with them which is useless

They are thieves I wanted to establish with them because in the past I was satisfied with their services. My contract was emailed to me. I select the option that interests me for the maintenance of my boiler and send them a transfer of 189 € As mentioned on the contract since no one answers either by email or by phone. This company is in receivership flee from these thieves !!! This behavior is lamentable despite my numerous reminders no return they refused to reimburse me! Avoid especially if you do not want to lose your money for people who do not care about customers.

if you call this gentleman is always in a meeting (?) whatever the hour, moreover he doesn't even bother to call you back. If you want a 1 euro boiler, ask Effy to give you the name of another craftsman, and believe me it will be MUCH faster

Hello, I strongly cancel this company. In short, they intervened to install a heat pump and a heating circuit in a pavilion. The salesperson offers a circuit that we validate. Of course, they did not make it into a contractual document. The technical manager then made a visit, specifying that this would not be possible. So he changed the plan without submitting it to us. The work started late. They barely gave notice of the delay. They were to start on Monday. Finally, they cancel Friday, specifying that Tuesday they will be there. Tuesday I go there - I call in the morning. Oh no, the site of the day before was not yet finished. They must have discovered it during the night! Once there, the workers did another thing. We ended up with a pipe 10cm from the wall and not even in a corner. The sales representative during a site visit invited me to do a formwork. Given the positioning, a column was needed! Not very practical next to the WC. In the living room, they burnt solid wood baseboards. They mostly put a pipe that ran along the entire wall across the width of the living room. I specify that it was agreed that the pipes are not visible with the commercial. With the technician, we then accepted copper but in the corners of the wall. We were far from it. So we made them start over. The site, which was to be completed at the end of July, was therefore delayed. We went on vacation, they were to come back at the end of August. I called and he offered me around September 25. I put the pressure on and they finish the site as best they can around the beginning of October. The key to un-lifted reservations. They did not repair the parquet, the formwork was not done, the wrongly made holes were plugged very very roughly. Since then, the heat pump has broken down, a distribution pressure problem. So I have to contact another company to do the repairs. In short to ABSOLUTELY avoid !! They are incompetent and in bad faith. I specify that the commercial disappeared during the construction. No more news, the phone was ringing in the void. He had sold the yard but was no longer responsible for anything. I specify that I have not paid the entire bill. They refuse to give me a final invoice so I cannot mobilize the aid to which we are entitled. And if we were at fault, they would initiate proceedings or issue reminders. We had none of that.