Hertz - Noisy Le Grand - Avenue Du Pave Neuf

I went to the vehicle reservation place at 3:55 p.m. on September 5. A vehicle that I had reserved for 14 days. I waited an hour. No one was present at the agency. Despite my calls, I got no response. It is a scandal. A total lack of professionalism and respect for your customers! I plan to complain to UFC Que Choisir?

1st time I rented from Hertz, everything went well. Good welcome. The vehicle very good, very clean. Nothing to say 🙂

Booking off the cuff, friendly staff. We see that customer satisfaction is important to them. I recommend

Fifth rental, always so satisfied, very pleasant welcome !!

Factory damage scam billed to the customer. # 500km on the odometer. I billed a splinter on the breeze about the size of a pin head on the invisible passenger seat unless you had your nose on it even less with the backlight, and yet he easily located it from the driver's seat and told me shows it outside. With the backlight I couldn't see anything stuck to the breeze. It was not the staff to whom I rented and to whom I returned the vehicle who checked in with a large file under their arm. I was the only customer, it was already shady. Hertz wanted to change the windshield rather than fix it. Current practice and denounced by association for the defense of consumers.