Cervo Serge

A star? But that’s way too much. Garage and incompetent staff. Available to tow broken down vehicles but unable to quote for repairs. 5 days after the towing still no estimate whereas it had to be established 2 days later. Anyway next. The Secretary ? The boss "? if we can call her a boss, let's not even talk about it. rude, unprofessional, wondering what they are doing. Unfriendly but to a point ... allows himself to hang up on his customers who are just inquiring about the progress of their vehicle since every time since Monday it pushed back the deadline. "We don't have time" "we'll send it to you tomorrow" "we have too much troubleshooting" and I’m done. No need to go looking for vehicles on the highway if you can't fix them. Finally do not go to this garage, run away quickly, very quickly!

Ah I understand better by reading the opinions of other unlucky motorists. After a breakdown on the highway (worries of a beeping battery light), on a Sunday evening, I was towed by a very professional and kind agent. Arrived in this garage, the barely kind boss began to tell us that we had the worst assistance there is. However GMF has put everything in place to help us quickly. (fast towing, taxi to Paris) I picked up my car 10 days later. Posing a week off because the garage is closed from Saturday to Monday noon and coming from Paris by train I had a taxi problem at Auxerre station I courtesy called the garage to announce my arrival with a slight delay . The unlovable boss told me that I had to hurry because imperative closing at 6 p.m. I asked my assistance to call the garage to inform them. The assistance was sent to the roses by the owner and the owner. "Time is time, he will get his car tomorrow ..." I arrived at 5:50 pm greeted like a dog in a game of skittles. I recovered my car for 600 euros and arrived on the highway, the breakdown was still present (beep and indicator). The alternator seems to have been changed for nothing and I paid for nothing. It was not the worst assistance in the world but the worst garage in the world. I regret having to deal with these dishonest people who take advantage of people. I am going to bring all of this to the various speakers so that such acts cease.

Attention to us with assurance that he would have paid for his intervention to get back the keys made me pay a second time otherwise he would have kept them. Attention do not go and stay as far as possible

A welcome beyond the real worthy of a sketch of strangers I pity the staff a video could be shot in the comic

Broken on the highway. Home more than average. They explain to me that they can not watch the car before 2 weeks. They are more busy preparing the bill than helping us find taxi or hotel, while we had 2 young children with us. Make racist comments about other customers. Caretaker pay while the car is left on the sidewalk. Provision of a tiny waiting room dating from the 50s. In short, a disaster. I do not understand how they can be approved by highways.