Saur

SAUR Chalon Sur Saône, big concern in the rigor of the files! The Technician travels to the wrong address and to the wrong Municipality. Accumulated worries of reading plans. Telephone answer next to the subject !!! Unreliable male staff. File sent to Louhans, technical explanations recorded in the field on July 27 and no news since! File returned to Chalon Sur Saône. Of course, there are holidays. But to make an estimate of standard components and linear meters of pipes laid. It is a question of good will to put an end to this file which has dragged on for months. Spending 1 hour on the quote must be possible. Thank you possible.

I paid a bill 2 months back, but he still sent us the same bill with reminder fees 2 months later with threat of prosecution. And it's already the second time !!! No email on the invoice and the phone number nobody answers. I do not know why its exists a phone number !!!! Pity damage very badly organized, it takes a lot of history to find the payments !!!!!!

Excellent availability and responsiveness of Mr. Massot who deals with sanitation. Very good advice for particular, clear and fast answers and reachable at any time. A very good experience with paperwork for once, simple and effective.

Can not reach the technical service for the installation of a water meter. Complete file to send but the person answers me that the file can not be accepted because being saying my ground is not provided with mains services ... They have not even bothered to visit my land, he does not judge it serviced ... SAUR es til a correct society? I have a doubt.... Still waiting for their call but I think I'm typing higher because it starts to take my head ... Avoided !!!!

Very bad body - I paid a bill in time and time (1 day before putting in their mailbox) - told me to "prove" as bail letters, bailiff (to whom I actually sent them bank proof of payment), and 4 months later, it continues ... they relaunch me (the Saur and the bailiff who had the information) saying they have no proof and claiming payment. I do not want to pay twice the same bill (in an interview with one of them, I was "advised" to be taken directly what I absolutely do not want, SEE THE MALHONNETETE that shows this I even asked one day for an intervention - the only answer: "we do not have that to do - only you go there, there is only one person, the others are in the offices (Chalon-sur-Saône) outside drinking "cannons." This proves the seriousness of this company.I sincerely believe that the municipalities should not enter into contracts with it and prefer for example La Lyonnaise des Eaux which deals with Even Chalon, where there are never any problems, it does not even deserve a star, but a chasm.