Map
Detailed Information
- Place Types Local government office
- Address 32 Tower View, Kings Hill, West Malling ME19 4UY, UK
- Coordinate 51.2747987,0.402984
- Website http://www.circle.org.uk/russet
- Rating 2
- Compound Code 7CF3+W5 West Malling, UK
Openning hours
- Monday 8:30 AM – 5:00 PM
- Tuesday 8:30 AM – 5:00 PM
- Wednesday 10:00 AM – 5:00 PM
- Thursday 8:30 AM – 5:00 PM
- Friday 8:30 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Reviews
I thought Russet were bad but this lot , there are no words to express how uncaring, unsympathetic, unhelpful they are.
My house is literally falling down around me and yet they ignore requests for repairs or send incompetent , lying contractors out , who when they do actually turn up for an appointment fob you off without actually doing anything saying they need a part or some other excuse. Then when don' t arrive the next time you phone to find out why only to be told their initial report stated the issue was found to be in working order.
Absolutely bunch of dishonest charlitans.
I have just begun legal action as I am disabled and still they don' t fix problems but god forbid my grass don' t get cut they issue me a 7 day warning of seeking possession. Utterly disgusting company.
I wonder if they do actually reply to anything.
Ignore you when you phone up for a repair, terrible housing association! Might stop paying my rent, maybe they will listen then
Appalling customer service.. Nearly all bulbs gone in my flat. Non standard fluorescent type filling which were installed at their choice. Unable to find anywhere locally asked to buy from Circle. Told they cannot seell to me and will not replace as it is my obligation under the tenancy agreement and terms and conditions. Even though i have suffered a serious accident and injuries and lack of light is a tripping hazard. Asked for their help in this situation and "Sorry nothing we can do"
Terrible company treat there call centre staff like human excrement. Keep away do not work for them. Getting rid of staff on good salaries and replacing them with lower salaried people. No redundancy situation they find a problem with you then send you to HR and then diss miss you.
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