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Detailed Information
Openning hours
  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 10:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed
Photos
Citizen Service Point
Reviews
Frank Smith (04/26/2020)
Terrible service. Job centre staff ok but Bristol council staff are rude and unhelpful, just want to fob you off as quickly as they can.
Mr w (03/31/2020)
Absulutley discussed with the switch board teams attitude learn to speak to ppl or get a new job!
Jane c (02/11/2020)
My experience here so far has been very good and my advisor is very nice and understanding.
Matthew Bowmer (12/04/2019)
The staff here are fine, but the Bristol City Council Council Tax system is absolutely appalling. I have twice been overcharged and deliberately not contacted so that a fine could build up. If I were financially worse-off this could easily have made me homeless. Absolutely dreadful and the whole department should be ashamed by the gross negligence with which they operate.
Gordon Emanuel (04/12/2019)
I have generally found the staff here at Bristol City Council Service Point to be quite polite, informative and helpful. They do a hard and complex job and have to deal with all kinds of people, quite a lot of whom have mental problems, poor education or bad up-bringing and can be very rude, so considering that I think the staff try to do a good job as far as they can. All these kinds of service are becoming increasingly automated, so we should enjoy the human interaction while we can because in the future you'll probably have to speak/interract with a computer/AI who will have no emotional connection to your circumstances.
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