Next

Staff very helpful and clothes and products good quality and price

Nice store. Staff need to brush up on manners and polite appropriate behaviour. Looking for other things to do when people are waiting in the queue isn't a fun experience for the shopper. Also announcing you've just come back from your break and still chewing gum I didn't like the look or sound of someone chewing when being served. We were there today to collect an item ordered online for 1 day collection. It told us it would be ready from 2pm so we left home shortly after and arrived at the store for around 2:20 to which upon arrival we received a text from next to say the delivery would be late. Not only was this unsatisfactory to text past the delivery time that it'll be late. 1 wasted trip. Then.. when we enquired where it could be or when it was to be expected to arrive the staff were unhelpful and didn't offer any apologise about the late text. Since then we waited till 3:30pm and decided to ring the help line online for the order. To which their response was well contact the store and find out etc. To which they came back to say that there were so many orders today that the lady might not stay to complete them be used her shift finishes. Unfortunate as that is... We've opted for 1 day delivery paid a bit extra for the item then other places due to the reputation of next for their delivery and products and this hasn't been a pleasant shopping experience. It's put me off using the collection service. Sorry next but this service should have the little holes fixed then it would be brilliant. I'm a loyal customer and still continue to use next this experience was just particularly dissatisfying!

Nice light and airy store plenty of free parking right outside the store. Wheelchair access to ground floor (ladies and child's departments ) not sure if there is a lift to first floor. Click and collect available here.

Wide range of clothes for children and adults. Also has a home section upstairs. Lift and stairs to gain access upstairs. Friendly staff. Fitting rooms to try items before you buy.

Great choice of clothes for Men, Women and kids plus home furnishings. Very friendly staff.