Map
Detailed Information
- Place Types Cafe
- Address Moorfield Rd, Narberth SA67 7AB, UK
- Coordinate 51.8005255,-4.7452411
- Website http://www.plashyfrydhotel.com/
- Rating 4.4
- Compound Code R723+6W Narberth, UK
Openning hours
- Monday 8:30 AM – 11:00 PM
- Tuesday 8:30 AM – 11:00 PM
- Wednesday 8:30 AM – 11:00 PM
- Thursday 8:30 AM – 11:00 PM
- Friday 8:30 AM – 11:00 PM
- Saturday 8:30 AM – 11:00 PM
- Sunday 8:30 AM – 11:00 PM
Photos
Reviews
We stayed at this lovely hotel for 5 nights and have been really impressed by everything: location, room, food, and service! We stayed in a suite - well worth the upgrade as we had loads of space, including a separate lounge area and an outdoor rooftop terrace. The hotel is so stylish - loved the dining room and bar area - so cozy and really great decor. The entire hotel was spotlessly clean and did social distancing perfectly. The staff were all great - friendly and efficient. The service was excellent all round. We were so impressed with the food - we ate at several highly rated restaurants during our stay, but the Plas restaurant was definitely our favourite. Fantastic choice for breakfast and dinner. Loved the nibbles menu! The outside tables with fire pits are a great idea - we sat out every evening for a drink whatever the weather. Can’t fault this hotel!
DREADFUL CUSTOMER SERVICE RUINED OUR STAY.
We had high Hopes with this place. The building looked nice, and the reception area was good. However it all went downhill from there. The first sight from our room is the photo above.
We went to breakfast in the morning- We waited 45 mins before anybody even took our order !! 3 tables came in behind us and got served straight away.
Our food came in 'Drips and Drabs' , meaning we ate half of our food seperately ,- even being given a slice of dry toast in Between !!. In all, it took us 90 MINUTES to get through breakfast.
We had pre booked an evening meal in the restaurant.
We were taken to our table and asked if we wanted a drink. We ordered drinks, AND THEN AFTER 20 MINUTES, HAD TO ASK THE WAITRESS WHERE OUR DRINKS WERE. Our meals arrived first !!
The food was ok, but we were then horrified when the bill arrived,- To see that they had charged us for DOUBLE The drinks we had.
When we mentioned our concerns at Checking out- we were told it was because of Covid, And them having to change things !! We realise we are all adapting to new times, but if they cannot cater for their guests, Then they should be allowing fewer people to use their Facilities.
We were hoping for a nice couple of days visiting friends, but it was ruined by our stay in this Hotel.
Never again
The plas hotel always delivers which makes this place so special to me.All staff polite .My Daughter had her wedding reception here in 2018 which was amazing!...we had a cream tea here last Sunday 27/09/20 and again didn't disappoint. Compliments to the Chef/s for the lovely assortment of treats and the cup of soup was a nice touch ..plus the extra individual homemade quiches which we asked for where superb!!!!!
Thank you to All 😊x
Comfortable and clean room.
Staff were very helpful.
As covid safe as could possibly be. Felt very comfortable there. Staff were friendly and discreetly attentive. Breakfast was delicious as were the meals we took in the evening. Rooms were immaculately clean and vrry comfortable. Enjoyed our relaxing 2 night stay very much.
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