B&M Store with Garden Centre

Would give 0 stars if i could. Absolutely over the top service staff acting like I had the plague when wearing a mask with my family. Practically bullied us into moving more than 2 metres away even though the employee had a mask, visor and a screen in front of her. If that scared, please do not open the shop and follow guidelines properly like we did. Still willing to take our “dirty” money though.

This shopping centre in Cardigan is great and really enjoyed the range of good quality food and product's at a very reasonable price. The only problem was the rude shoppers that really made me rush to pack my shopping which was hard enough due to having my crutches with me, i had to move away from the till to finish the packing They could see i was struggling but continued to push there shopping through like i wasn't even there!!! I've complained to the manager of this and she said she would look into it!! So i hope the couple behind me reads this and feel embarrassed as ifvthat was me I'd of offered to help someone who was struggling. But i won't let this stop me going again.

At 48 years of age I have shopped a lot. Driving to the store from croesgoch do my son can practice the test route for his driving test. Stopped at the store for a break grab a couple of drinks for BBQ on our return about 6 pm. Picking up 3 bottles of cider for me and a bottle of red for my wife and 2 bottles of pop for the house headed for the till with my 17 year old son. He was carrying the pop I was carrying the alcohol. It went through the till I got my card out to pay and my son was asked for ID???? I told the girl that I am the customer not my son and she informed me that because I was buying alcohol she needed to see his ID as you have a 25 year-old I questioned this as this makes.no sense at all. The supervisor came across as the girl was very young.maybe 17 herself I explained everything to the supervisor again and she said who was carrying the alcohol which was me which the girl on the till said she didn't know. ????? 3 questions I asked the staff 1. if I had a disability and could not carry anything I could never by alcohol in your store as all parties have to be 25 ?? Yes 2. If.i came shopping with my 14 year-old niece I could not buy alcohol in your store. No 3. If I came in with a 2 year old child I COULD BUY ALCOHOL in your store ........ Yes obviously ... What the hell kind of shop you running. Getting back in my car I was gob smacked to see two lads 1 about 19 with pass plus plates on his car and his younger brother getting into the car and you guessed it he bought alcohol.... I understand sticking up for individuals by supervisors if they have made a decision. But there is no problem in moping it up diffrentley. I suggested that if my son went and sat in the car I could purchase my items she said yes at a different till????? Come on get a grip ...... Oh I was dressed in billabong shorts looking very smart and so was my son if this put a negative or positive on things spin on my mind blowing customer experience. Neil Thomas

Not that good quality cheap products cheaper elseware

I visited the Cardigan store today. It was well organised in shop and outside. The staff were organised and polite. It made the covid19 trip to BM pleasant thank you.