Map
Detailed Information
- Place Types Home goods store
- Address 6 Station Rd, Chepstow NP16 5PB, UK
- Coordinate 51.6401461,-2.671142
- Website http://www.salterheating.co.uk/
- Rating 3.7
- Compound Code J8RH+3G Chepstow, UK
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 4:30 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
Have used Salter Heating for a number of years and always found them to be professional and friendly. Will continue to use their services in the future
Engineer was sent on weekend call-out charge but was unable to fix our problem. Left after 30 minutes. Still charged us.
Highly recommended!
We went to Classic Stoves for our first wood burning stove . The team were really helpful and took time to understand what we needed. Their expertise was evident and we were confident that they were the best choice for our fire, pricing was very competitive too. The team installed it quickly and tidily (!) all in time for the start of the colder weather - now we're looking forward to colder nights and the warmth of our wood burner!
I had an old Vaillant boiler which began to make a dreadful noise. A young man from Salters came and could not at all find out what it was, spending a deal of time on the phone to his company and to the manufacturers. This resulted in my gradually spending EIGHT HUNDRED POUNDS on new parts and the problem was not fixed then.
The straw that finally broke the camel's back was a brief visit from Shiny shoes of the office, who went around making useless remarks about gas piping, showing complete disinterest in refunding for the new parts, disinterested in the fact that their customer was out of pocket, and indifferent that it had not been suggested to this elderly customer that a new one might now be wise, even to the point of putting the blame for the whole business on her shoulders.
I shall NEVER NEVER reccommend’ them to others, and feel pretty fierce in my disgust with them.
The lads from Salter Heating recently fitted a log burner and an unvented hot water system for me. Simon and Ryan did a fantastic job and were very friendly, trustworthy and pleasant to have in the house for the 5 days they were here. They were very accommodating to my requests of where to route pipes and place components to best suit the resoration we are undertaking and always cleared up after themselves leaving the place cleaner than when they found it.
Before the new system was fitted I came downstairs one morning and found a significant leak in one of the joints of the old system. I was due to go to work in a few hours and couldn't fix it myself. I called Salter and Derek (Mr Salter) very kindly sent someone round within half an hour to fix the problem.
The office staff are all very friendly and happy to help.
Would definitely recommend.
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