Map
Detailed Information
- Place Types Insurance agency
- Address Unit 9, Whitfield Court, white cliffs business park, Whitfield, Dover CT16 3PX, UK
- Coordinate 51.1536258,1.2944781
- Website https://www.nfumutual.co.uk/agent-offices/whitfield/?utm_source
- Rating 1
- Compound Code 573V+FQ Dover, UK
Openning hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 8:00 PM
- Saturday 9:00 AM – 12:30 PM
- Sunday Closed
Photos
Reviews
Car insurance used to be so simple with the NFU, however now they have outsourced the service. They use DAS ‘legal’ services to ‘fight your corner’. Obviously this isn’t the Whitfield branches decision.
Having been the victim of another driver NFU Whitfield were completely useless, incompetence would suggest they had a level of professionalism and ability which failed in this case but that is giving them unfair credit.
They will not support you, they won’t ring you back and the whole experience is tedious. The branch has changed hands, the previous people were complete professionals and very attentive, this new lot would complemented if I describe them as charlatans so I will describe them as amateurs without hope.
I have moved all my policies and saved a considerable amount of money.
DAS services are a call centre legal firm who employ legal advisors with very limited legal training and a few qualified lawyers. They are slow, require information again and again. Well done NFU you’ve joined the ranks of call centre club!
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