Map
Detailed Information
- Place Types Car rental
- Address 128 Brook St, Chester CH1 3DU, UK
- Coordinate 53.1970163,-2.8831305
- Website https://www.avis.co.uk/drive-avis/car-hire-locations/europe/uni
- Rating 3
- Compound Code 54W8+RP Chester, UK
Openning hours
- Monday 10:00 AM – 3:00 PM
- Tuesday 10:00 AM – 3:00 PM
- Wednesday 10:00 AM – 3:00 PM
- Thursday 10:00 AM – 3:00 PM
- Friday 10:00 AM – 3:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
+ Van great
+ Staff nice
- - - - - Not open on the weekend for returns and phone customer service beyond appalling. Once I've finished dealing with the total farce of giving them their own van back I hope I never have to deal with Avis ever again.
Rubbish service from this branch. Was quoted £132 to hire a car, however when I got to the place the card reader said £462... I asked the lady why, and she said there was a £200 deposit as well as a surplus charge due to me being a young driver. They claimed they didn't know I was a young driver, (despite having my birthday on the form), and so the charge was hidden until the day. Terrible service and I won't be going back.
Hired a car when I went Skiing. Picked up a parking fine in France and was charged CHF50 (£42.50) admin fee for passing my details to French Plod. Shocking Profiteering !
I hired a car for the weekend and it was an almost brand new Mercedes GLA, an absolutely beautiful car to drive.
The collection process was good, a little more paperwork than a normal Avis as they are a franchise, but friendly, helpful and just fine.
To drop the car on a Sunday when the location is closed you had to park in a 24 hour car park around the corner, it was fine, but the extra £8.20 was a bit of a pain! Maybe finding a way for people to return cars after hours would make this a 5 Star review.
But i couldn't have asked for a better car and friendlier professional staff.
Good hire company, but be aware to check invoice as if you do less than 100miles they automatically charge you £14.40 for refueling, which you then have to call up and request a refund for. Make me wonder how many people don't realise and they make an extra £14 off hiring a van.
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