Store - A Place For Everything

Disappointment is the word that best describes how I feel about this company. With the first order I was missing the brackets which then were sent to me separately and with the second order I everything was ok, a bit pricy but I accepted it at first. But with the third order I started having huge problems which showed signs of disorganasition and lack of attention from the warehouse. I ordered online two additional ventilated shelves and four brackets, very simple order but somehow they managed to messed it up three times in a row! First time I received a vertical bar, something completely different so I contacted the customer service to inform them about the mistake. They communicated me that there had been a label mixed up in the warehouse. They organised the collection of the wrong item and the delivery of my items. Upon receiving the order, once again there was a problem. The shelves were correct but one was chipped and the brackets were the wrong dimension! So, I contacted the customer service again quite frustrated and they arranged the delivery for the damaged shelf and the correct brackets. I finally received the order for the third time and what I found was that only 3 out of 4 brackets were delivered and the quantity in the delivery note was manually amended for whatever reason. This is an unbelievable lack of attention and professionality and they keep wasting my time and my patience costantly waiting for wrong orders which need to be addressed.

Excellent customer service with quick email response. The items we ordered were high quality and at a reasonable price. We placed two orders one after the other, all items were delivered promptly and the quality was as advertised. Happy to recommend. Will definitely return for more!

Excellent customer service. I needed help with a design before ordering and received timely and extremely helpful responses. Thank you Mike Thompson.

The service was great from start to finish, easy ordering, great communications and fast delivery, I highly recommend them.

Great customer service and a nice range of products. I do wish they had more products in display, but if you see something you like online then you can ask them to take a look.