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Neath Goldsmiths

16 Queen St, Neath SA11 1DL, UK
+44 1639 636161
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Neath Goldsmiths
Reviews
Steve Mizen (07/25/2020)
Superb service today, very badly damaged wedding band and it was restored to the point I thought it was a different/new one. Amazing service and very polite staff
Rob Williams (10/16/2018)
Honest right from the start and stated they couldn't risk fixing my watch as it could break as it was a certain type of strap that wasn't easily removed. despite me saying it was worth a go as it couldn't be used without the strap they were right it was impossible to do so walked away knowing they tried their best.
Brenda Bond (06/27/2018)
Shocking service a few years ago when I took a watch in that I had inherited from my mother that was bought here. My Brother had purchased it for her. But she had dementia and only wore it twice. It was over £600. When I tried wearing it the clasp snapped on my wrist. I took it back and it was supposed to be soldered which I paid for. I tried wearing it and before I left the house the watch ended up on my lap. Snapped in the same place. Back again I went and the wife (Mrs Ferrell) accused me of pulling it till it broke !!! I argued that the watch was faulty and needed to go back to the company that made it. I hadn’t pulled it at all. She wouldn’t have it and got very irate. Making me out a liar. I walked out and would never go back there. Horrible woman.
Kerrie Davies (10/22/2016)
Always excellent service. Won't go anywhere else as this classy establishment always delivers.
Stephen ADAMS (05/30/2018)
Superb customer service
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