Map
Detailed Information
- Place Types Pharmacy
- Address 4-6 Water St, Neath SA11 3EP, UK
- Coordinate 51.6636921,-3.803231
- Website http://www.boots.com/
- Rating 3.3
- Compound Code M57W+FP Neath, UK
Openning hours
- Monday 9:00 AM – 5:30 PM
- Tuesday 8:30 AM – 5:30 PM
- Wednesday 8:30 AM – 5:30 PM
- Thursday 8:30 AM – 5:30 PM
- Friday 8:30 AM – 5:30 PM
- Saturday 8:30 AM – 5:30 PM
- Sunday 10:00 AM – 4:00 PM
Photos
Reviews
Brilliant place me personally have never had a problem
All pharmacies are under pressure at the moment. Even before the current situation boots were continually out of stock of my repeat prescriptions and telephone contact impossible.
My surgery also has issues with them. I had to have my prescription reprinted as Boots had collected it but could find no trace of it when i enquired. They even told me I had no activity on my account since September.....funny as i collectd my last prescription in January. Apparently a new computer system is to blame. It's time to change my nominated Pharmacy.
I appreciate how busy Pharmacies are at this time but my experience today Àt Neath was Unbelievable
There were atl least 50 people waiting outside to put prescription in staff were allowing one or two people in at a time. You would think to drop prescription off am and maybe pick up pm next day it. Would make sense.But no each customer was waiting at least 10 minutes for script to be filled.So the people waiting was getting longer and may not be seen.
Maybe not the staffs fault but I am sure management could come up with a better system.
.You would thi upnk the advice would be to drop prescription off an pick up next
I made some good savings but had to walk the whole length of the store to find a till in operation. I spotted a couple more things on my way out but didn't want to walk all the way back to pay.
I am afraid that I have not had a good experience at Neath Boots opticians.I recently ordered and paid for replacement glasses the assistant was very helpful and efficient.I was told that I would have phone call when the glasses were ready.After 2 weeks I rang up and was told that my glasses were ready but due to the fact that the person dealing with me was away no one had rung me.
I called to collect my glasses last Monday afternoon only to be told that there was no one available to fit the glasses and I would have to call again.Would it be possible when the customer is told that the glasses are ready for them to be informed when it is convenient for the department to fit them.
I am an elderly person with rheumatoid arthritis with limited mobility
and the situation has meant fruitless bus journeys.The staff are pleasant and helpful but the department does not seem to be very efficient I will not be using this branch of Boots Opticians again.
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