Map
Detailed Information
- Place Types Car rental
- Address Bessemer Rd, Cardiff CF11 8BA, UK
- Coordinate 51.4675998,-3.1992487
- Website https://www.hertz.co.uk/p/car-hire/uk?utm_source=google&utm_med
- Rating 4.2
- Compound Code FR92+28 Cardiff, UK
Openning hours
- Monday 8:00 AM – 4:00 PM
- Tuesday 8:00 AM – 4:00 PM
- Wednesday 8:00 AM – 4:00 PM
- Thursday 8:00 AM – 4:00 PM
- Friday 8:00 AM – 4:00 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
Photos
Reviews
Really friendly staff with a relaxed ease when renting. Don't feel like they're over your shoulder when picking up and dropping off the vehicle. Would definitely recommend!
Excellent quality service
The staff here were super friendly and helpful. Coming from the states, we were a bit nervous about driving in the UK. The staff reassured us by giving tips and that made our whole experience stress-free. The car we got was beautiful, new, and extremely fuel efficient—perfect for trekking the back roads of Wales. Booking was super quick and efficient and we were on the road in no time!
Be very wary of this hire firm, they appear to be in the market to catch you out! Check all of the small print (terms and conditions) before paying them a penny!
I turned up on Saturday to the Cardiff Bessemer road branch and was told I could not hire the vehicle I had paid for because the rental was paid on a housemates card, despite the booking and check in been in my name. It states no where on the reservation confirmation that this is the case, just that the booking must be in the same name as the driver, which it was. There is also a £320 deposit, also not clear in the reservation confirmation.
The branch advised me to call today for a refund, to be told today that I will be charged £70 cancellation fee, even though I did not want to cancel the booking moreso, was not allowed to drive it because of their chequered terms.
Be warned!
Hired a medium size van to house move my student daughter. Prompt and very friendly service. Van was great for purpose. Easy hand back.
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