Map
Detailed Information
- Place Types Cafe
- Address 211-217 Cathedral Rd, Pontcanna, Cardiff CF11 9PP, UK
- Coordinate 51.4887256,-3.2006919
- Website http://www.coffee1.co.uk/
- Rating 4.3
- Compound Code FQQX+FP Cardiff, UK
Openning hours
- Monday 8:30 AM – 4:30 PM
- Tuesday 8:30 AM – 4:30 PM
- Wednesday 8:30 AM – 4:30 PM
- Thursday 8:30 AM – 4:30 PM
- Friday 8:30 AM – 4:30 PM
- Saturday 8:30 AM – 4:30 PM
- Sunday 8:30 AM – 4:30 PM
Photos
Reviews
Nice place, lovely drinks and cakes.
I LOVE this place :) my go to place for coffee!
But guys, it is too stuffy inside!! I feel it straight away, where did all oxygen gone ? Please fix 🙏
Good coffee, crazy queue 🤷♀️
I gave them a 3 because everytime I walked 2 m from my table to the pick up point they scowled at me for forgetting my mask. It wasn't busy. Personally I would have carried it over to the customer. Good coffee.
I was publically humiliated today for not wearing my mask because of my asthma. I stood socially distanced in a queue of 8 while the supervisor shouted across the cafe at me to put on a mask. He shouted this at me from the kitchen about 10 metres away, for all to see and hear. I was shocked and froze not knowing what to do with everyone watching. He then loudly moaned and marched up to me asking where my mask was, to which I replied I have asthma. He immediately walked away without an apology. embarrassed I hope. When he served me no apology was made and he pretended nothing happened. It was really unprofessional and humiliating.
The staff at Coffee #1, particularly the supervisor at pontcanna, needs equality training in approaching disabled customers before he loses this demographic. This treatment is actually disability discrimination under the equality act 2010, you could face going to court for discrimination and mistreatment. We dont wear signs on our foreheads for your convenience, it is part of the law that you adhere to knowledge and understanding around health conditions and disabilities. Covid has highlighted your lack of training. Much more is needed from your business.
Wasnt prepared for such a hostile experience on a sunday afternoon. Upsetting and disappointing.
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