Home United Kingdom Wales Coffee#1 Pontcanna

Coffee#1 Pontcanna

211-217 Cathedral Rd, Pontcanna, Cardiff CF11 9PP, UK

+44 29 2022 4654

Map

Detailed Information

Place Types Cafe
Address 211-217 Cathedral Rd, Pontcanna, Cardiff CF11 9PP, UK
Coordinate 51.4887256,-3.2006919
Website http://www.coffee1.co.uk/
Rating 4.3
Compound Code FQQX+FP Cardiff, UK

Openning hours

Monday 8:30 AM – 4:30 PM
Tuesday 8:30 AM – 4:30 PM
Wednesday 8:30 AM – 4:30 PM
Thursday 8:30 AM – 4:30 PM
Friday 8:30 AM – 4:30 PM
Saturday 8:30 AM – 4:30 PM
Sunday 8:30 AM – 4:30 PM

Photos

Reviews

Derith Rhisiart (09/11/2020)

Nice place, lovely drinks and cakes.

Alex Turkin (01/31/2020)

I LOVE this place :) my go to place for coffee! But guys, it is too stuffy inside!! I feel it straight away, where did all oxygen gone ? Please fix 🙏

Gill Chan (08/31/2020)

Good coffee, crazy queue 🤷‍♀️

Gavin George co uk (11/27/2020)

I gave them a 3 because everytime I walked 2 m from my table to the pick up point they scowled at me for forgetting my mask. It wasn't busy. Personally I would have carried it over to the customer. Good coffee.

Pearl Findlay (09/20/2020)

I was publically humiliated today for not wearing my mask because of my asthma. I stood socially distanced in a queue of 8 while the supervisor shouted across the cafe at me to put on a mask. He shouted this at me from the kitchen about 10 metres away, for all to see and hear. I was shocked and froze not knowing what to do with everyone watching. He then loudly moaned and marched up to me asking where my mask was, to which I replied I have asthma. He immediately walked away without an apology. embarrassed I hope. When he served me no apology was made and he pretended nothing happened. It was really unprofessional and humiliating. The staff at Coffee #1, particularly the supervisor at pontcanna, needs equality training in approaching disabled customers before he loses this demographic. This treatment is actually disability discrimination under the equality act 2010, you could face going to court for discrimination and mistreatment. We dont wear signs on our foreheads for your convenience, it is part of the law that you adhere to knowledge and understanding around health conditions and disabilities. Covid has highlighted your lack of training. Much more is needed from your business. Wasnt prepared for such a hostile experience on a sunday afternoon. Upsetting and disappointing.

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