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Detailed Information
Openning hours
  • Monday 9:30 AM – 5:00 PM
  • Tuesday 9:30 AM – 5:00 PM
  • Wednesday 9:30 AM – 5:00 PM
  • Thursday 9:30 AM – 5:00 PM
  • Friday 9:30 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed
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Boulton & Griffiths - Professionals Relocating Ltd
Boulton & Griffiths - Professionals Relocating Ltd
Boulton & Griffiths - Professionals Relocating Ltd
Boulton & Griffiths - Professionals Relocating Ltd
Reviews
Charlie Bollaan (01/04/2021)
There are lots of houses to rent in Cardiff so why go with letting agents who are not going to do what you are paying them to do? If you enjoy spending hundreds of pounds each month to have problems left unfixed and dismissive emails then these are the folks for you. For those crazy enough to expect a maintained property and decency then look elsewhere.
Nicki Kindersley (01/04/2021)
I've been helping a friend negotiate with Boulton & Griffiths and they're just awful. They didn't fix a leaking toilet for weeks, leaving her with an excess of £513 in water charges which is their legal responsibility - but they won't pay her back. Instead, they tried to claim back £415 in waived rent that the landlord agreed to write off because B&G took FIVE MONTHS to organise a new lettings contract with a new second tenant. Even though the landlord agreed to this, B&G are trying to grab it back. They're constantly late in replying, clearly not competent in property management, and have left lots of faults unfixed in the flat. Avoid at all costs!
Zero Gravity Tea Ceremony (01/05/2021)
Terrible experience, nothing but unprofessional and rude. Failed to fix faults, refused to take responsibility to costs relating to this, threatened tenants. Trying to claim money that the landlord agreed to waive. Very dismissive and not-responsive to communications. Awful service
Aleks (01/04/2021)
B&G are the property management company handling a friend's tenancy and have demonstrated their utter inability to carry out basic maintenance tasks - as well as being uncommunicative and dismissive. One such maintenance task led to a water drainage bill that was then passed onto the tennant - despite several requests to fix the source of the issue. NOT RECOMMENDED.
João Félix (01/05/2021)
This is an honest opinion and review of experiences dealing with B&G letting agents. We have been helping people dealing with serious financial problems brought about by B&G neglect and incompetence: B&G neglected to fix a faulty toilet for weeks, leaving the tenant with the constant sound of flushing but also a an excess water bill of 530 pounds which they refuse to take responsibility for. Landlord agreed to waive 450 pounds of rent due to B&G incompetency and neglect of negotiating with prospective co-tenants after another tenant had to leave the property. B&G took 5(!!) months to negotiate a contract in spite of the remaining tenant finding multiple suitable replacements for co-tenants . B&G are now reneging on the agreement. B&G refuse to negotiate and are often late and dismissive in communication, showing not just lack of regard for lawfully agreed contracts but a lack of professionalism and respect which makes them not to be trusted as letting agents. B&G have also ignored and not acted in tenant emails and communications notifying of faults within the apartment which remain unfixed, which is a failure to comply with tenancy agreement contracts. For all these reasons I would absolutely not reccommend Boulton & Griffiths.
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