Map
Detailed Information
- Place Types Jewelry store
- Address 15 Castle Arcade, Cardiff CF10 1BU, UK
- Coordinate 51.4807111,-3.181014
- Website http://www.crystalshop.co.uk/
- Rating 4.5
- Compound Code FRJ9+7H Cardiff, UK
Openning hours
- Monday 9:30 AM – 5:30 PM
- Tuesday 9:30 AM – 5:30 PM
- Wednesday 9:30 AM – 5:30 PM
- Thursday 9:30 AM – 5:30 PM
- Friday 9:30 AM – 5:30 PM
- Saturday 9:30 AM – 5:30 PM
- Sunday 11:00 AM – 5:00 AM
Photos
Reviews
Always go over and above. Quality of stones and jewellery is high and I appreciate their ethical sourcing.
Lovely shop with wonderful staff!
Always an absolute pleasure to visit this shop. I have visited quote a few across the country, but this one is absolutely outstanding in terms of knowledge, professionalism, and customer service.
I have dealt with both Jade and Nicole on different occasions, and are both equally fabulous.
Well done girls 💕you are a credit to the company.
Great stock and friendly knowledgeable staff.
Absolutely In love with this shop and the jewellery available.
Really bad customer service. I hate leaving negative reviews but feel I have to. I came in probably about 6 weeks ago maybe & saw a ring that I wanted to go with my wedding ring. My size wasn't in store, so the assistant told me that she'd be in the following day & would ask the jeweller upstairs if it could be made a size bigger, or if not she'd see if another branch had it in stock, or she'd get it made for me. This didn't happen. It actually took over a fortnight for anything to be actioned. Despite numerous phone calls from me and visits by me to the shop NOTHING promised to me happened, and despite me being promised that they'd ring me to tell me what was happening I didn't receive a single phone call. NOT ONCE. My wedding was yesterday & I never heard a thing. Out of desperation I had to rush out & buy a fake ring for photos. I'm so disappointed and would NEVER recommend the store to anyone. THIS WAS FOR MY WEDDING & YOU KNEW THE DATE. IF YOU COULDN'T FULFIL THE ORDER YOU SHOULD HAVE HAD THE COURTESY TO TELL ME! Just terrible. Thanks for nothing.
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