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Soda
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Reviews
Matt Austin (07/19/2020)
Entered on free entry. Had to leave to take my girlfriend to a bus stop, asked a bouncer if I could leave and come back in 10 minutes or so. The bouncer said that was fine and that I didn’t need a stamp. When I returned 10 mins later, the bouncer said he didn’t recognise me (short memory!) and asked me to pay entry. I asked to speak to a supervisor and I was then refused entry. On top of this, it’s the most monotonous atmosphere in Cardiff - no culture and expensive drinks. Basic and boring with rude, entitled bouncers.
Duke Burton (07/03/2020)
I booked 2 booths for March 28th prior to Covid-19 and paid the deposit, i was in regular contact everyday making sure the venue was still open and everything was ok. Until the week before 21st March i decided due to the uncertainty i would cancel the bookings and then Soda (Rachael) no longer responded to my emails nor were the calls being answered. Very disappointing service.
paige david (02/02/2020)
Terrible staff. Even worse bouncers. If I could give zero stars I would. After paying 4 pound entry each not even allowed to call a taxi which takes 10 seconds without the bouncer saying we are not allowed to even stand outside the club. Even in the pouring rain to make sure we get home safe. The rudest up themselves humans I have ever met. Completely ruined the night. One round of drinks for four people costs 40 pounds in plastic cups! Dont even bother going. Never had such a bad night out. If you want terrible customer service... go here.
Ryan B (01/20/2020)
Terrible club, aggressive bouncers, rude staff, over priced drinks and sexist. The manager was also extremely rude and arrogant, and clearly struggles to do his job properly. It was a risk going in the club anyway as it’s completely empty every time, there are much better clubs in Cardiff that are so much cheaper and actually have an ounce of atmosphere, will never return.
liam ward (12/22/2019)
Booked a table for 10 o'clock but it was up stairs and they wouldn't allow us to go to our table till it got busy. Paying £100 for a table to think you would be able to go to it when you want to. Waited untill around 10:45 until one member of the group got frustrated and ended up being ask to leave. We got our money back but if you book a table for a time you expect to be able to go to your table and not be told you can't go to it until it gets busy as we are not opening the up stairs until it's busy. You wouldn't be happy if you went to a restaurant and they told you you can't have any food yet because they ain't putting the ovens on until its busy. But I did try the strawberry cobbler and it was fantastic
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