Map
Detailed Information
- Place Types Shoe store
- Address 17 Cathedral Walk, St Davids Centre, Cardiff CF10 2EQ, UK
- Coordinate 51.4805033,-3.1753071
- Website https://stores.hotter.com/shoe-shops/cardiff/
- Rating 3.9
- Compound Code FRJF+6V Cardiff, UK
Openning hours
- Monday 9:00 AM – 5:30 PM
- Tuesday 9:00 AM – 5:30 PM
- Wednesday 9:00 AM – 5:30 PM
- Thursday 9:00 AM – 5:30 PM
- Friday 9:00 AM – 5:30 PM
- Saturday 9:00 AM – 5:30 PM
- Sunday Closed
Reviews
Recently purchased a pair of shoes for my mothers birthday, the staff were very helpful and made picking the right pair simple. My mother loves them! Even had my own feet correctly measured while i was there using their new machine :)
Helpful friendly staff, shoes are not modern designs however I work long shifts and was in agony, went in here asked for soft comfortable flat shoes wide fit to say I’m happy is an understatement...I’m in comfort heaven!!! Shoes aren’t cheap but for me worth every penny so far. I’ve only had them a few days so will be interesting to see how they hold up over next few months
Shoes are leather and of high quality, the staff are helpful when selling, but very rude when accepting returns and refunding. I had a pair of shoe with a shoe polish to return. A lady who served me at first didn't accept to refund me for the shoe polish but when I said her colleague (mr Lloyd) told me so, she reluctantly accepted and grabbed my bank card and asked me for another ID card to make sure that I was REALLY the card owner. she said that's the rule from April 2019 and made me to sign the back of my card on the counter if I want the refund!!!!! Disgusting behaviour at least to me!!!!!!!!
I bought a pair of boots on the 29th January. I returned them today, 20th February, as they were leaking water. I had thought a few times my feet were wet but yesterday as soon as i got in i checked and my socks were wet on the sides and sole. The assistant said ' these boots are leather so they are not water proof ' and wasn't going to change them. I persisted surly it was a manufacturer fault? He eventually offered to ring head office. He returned with ' i can only give you a gift card or put the money towards another boot. This is only because of the extreme weather we have had! '
Do they think 67 yr old women go wading through puddles! I haven't been out for days because of the extreme weather!!!! I also drive so the boot has had vert little ware and never been worn in extreme weather.
I have spent a lot of money in hotter over the years and have had good service. So i am very dissappointed and dissatisfied with this service. May look for another shoe shop.
Very helpful assistant. Went with my sister who purchased 2 pars; one not in stock in her size but arrived by post the next day!
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