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Kokomo Jewellery

Wohl, 2B Redbourne Ave, Finchley, London N3 2BS, UK
+44 20 8445 8347
Map
Detailed Information
Openning hours
  • Monday 9:00 AM – 6:00 PM
  • Tuesday 9:00 AM – 6:00 PM
  • Wednesday 9:00 AM – 6:00 PM
  • Thursday 9:00 AM – 6:00 PM
  • Friday 9:00 AM – 6:00 PM
  • Saturday Closed
  • Sunday Closed
Photos
Kokomo Jewellery
Kokomo Jewellery
Kokomo Jewellery
Kokomo Jewellery
Kokomo Jewellery
Kokomo Jewellery
Kokomo Jewellery
Kokomo Jewellery
Kokomo Jewellery
Kokomo Jewellery
Reviews
tatjana tasha (06/27/2019)
Disappointed and angry doesn’t begin to describe how I feel about this place. They sold my (now) husband an engagement ring over a year ago (March). Firstly, they tried to convince us that it’s real aquamarine gem and that it comes in different shades including white, which is not true. (It wasn’t a real aquamarine, its zirconia which they sell). The stone fell out after 7-8 months (just before the wedding!) We contacted them about getting it replaced. They didn’t reply. We were approaching 12 month return policy date so we contacted them again and they said it’s not a problem to come to the store. Even if it’s past the return policy date, as we have their email response. We went to Stratford, explained what happened, showed the ring with missing stone. They called their manager on the phone who first said it’s difficult to sort out replacement as they have a new supplier.. (this is not the customer’s problem). The sales assistant lady took my details and manager said she’d call me back the next day to arrange what to do. This was over two weeks ago. I still don’t have an engagement ring because of this and no one at KIKOMO seems to really give a toss about this. The money is gone, the stone is gone. Very nice “customer service”.
Sarah Moody (01/04/2018)
Ridiculous you cannot return unwanted items for a full refund with receipt within the usual 30 days.
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