Map
Detailed Information
- Place Types Jewelry store
- Address Broadway Shopping Centre, Bexleyheath BB12 0HB, UK
- Coordinate 51.4561356,0.146907
- Website https://stores.claires.com/gb-bex/bexleyheath/413.html&utm_sour
- Rating 3.1
- Compound Code F44W+FQ Bexleyheath, UK
Photos
Reviews
My granddaughter loves Claire's some items are a bit pricey but they always have good deals on staff are always nice
Please avoid at all costs! The worst ever customer service you can get! I would put zero star if l could.
We booked and went there on 20th July to have my daughter’s ears pierced for the first time. What an experience it turned out to be... before reaching, we had decided on a starter kit at £30 (which is expensive enough for what it is if you ask me) but were looked upon in a bad way and kept being pushed for the £45 kit. We declined and stuck to our choice, but the lady didn’t like it one bit. She then lost patience as we had a quick chat with my husband to see who would stay with my daughter during the ear piercing and who should stay out (Covid19). My husband then asked her in the nicest possible way if he could take a picture of only our daughter when they would pierce her ears, to which she then said in such a condescending tone ‘remove your mask, l cannot hear what you are saying!’.. for god sake woman, this is Covid 19, the mask I am wearing is here to protect you as well as us. How much more rude can you get? The tone started rising between us and she said no no no picture of us, when we insisted we certainly didn’t want her picture taken or posted anywhere, just of our daughter for our own use.
No smile, not one bit of reassurance to my daughter who could feel the tension rising between us and the manager and was wondering what was happening If l hadn’t promised it to my daughter, l would have left there and then.
I will definitely not give them my money for my second daughter’s piercing and will now stop buying from them. Absolutely disgraceful service!! They are just after the money.
Organized and friendly staff.😊👌🏿
Neat environment✌
Great customer service
My daughter had her ears pierced 3 weeks ago. The next day the gem fell out so I took her back and was told to leave it 3 weeks then they would change them. This made sense for them to heal so we agreed even though my daughter was disappointed.
We went back today to finally change them, they do not look nice with a gem missing! I was told the manager was not in so we couldn’t change them. She said we need to come back in the week, pretty difficult with school and work. She was quite rude and did not try to resolve the problem. I paid £55 for the earrings and this is very bad customer care. Staff should be trained to offer refunds and exchanges at the weekends.
As somewhere mainly known for its ear piercing, you would expect there to be a piercer on call at all times. 3 times we have visited from quite a distance, to be told that the ear pierced was ill and they couldn’t perform the piercing. When we visited a few days ago, the woman told us that if we came back the next day, there would be someone willing to pierce from 10am-4pm. We arrived at around 3:20pm to be told that as the store was closing in ‘30 minutes’ the piercer refused to do any more. Yet again it was a waste of time, you’re better off going to another Claire’s where they have more staff and do not give out incorrect information.
Similar place
4 Chapel Ln, Northmoor, Witney OX29 5SZ, UK
+44 7388 649994
http://www.creatingsacredgeometry.co.uk/
2 Albermarle Dr, Grove, Wantage OX12 0NB, UK
Unknown
http://www.bexcreationswantage.etsy.com/
2 Mill Ln, East Hoathly, Lewes BN8 6QB, UK
+44 1825 840604
Unknown
Guru Company Oast House Crouch's farm, Lewes BN8 6QX, UK
+44 1273 921491
https://gurucompany.co.uk/
East Hoathly, Lewes BN8 6QX, UK
+44 1273 921491
https://olivertwistdesigns.com/
14, Silveroaks Farm, Hawkhurst Ln, Waldron TN21 0RS, UK
+44 1323 332945
https://www.silverfireuk.co.uk/
The Workshops, Horam Manor Farm, Horam, Heathfield TN21 0JB, UK
+44 7717 696333
http://www.mcintoshjewellery.co.uk/
North Rd, Bradworthy, Holsworthy EX22 7TJ, UK
+44 7757 147257
http://www.planetkitsch.co.uk/
Unit 3 Top Car Park, Clovelly, Bideford EX39 5TA, UK
Unknown
Unknown
62A Bell St, Henley-on-Thames RG9 2BN, UK
Unknown
http://www.rodgersharp.co.uk/
31 Hart St, Henley-on-Thames RG9 2AR, UK
+44 7724 610036
http://www.boochiandco.com/
8A Bell St, Henley-on-Thames RG9 2BG, UK
+44 1491 575821
http://www.anthonypauljewellery.co.uk/
19 Hart St, Henley-on-Thames RG9 2AR, UK
+44 7840 538353
http://janetrichardson.co.uk/
Duke St, Henley-on-Thames RG9 1UP, UK
+44 1491 411262
https://henleybeejewellery.com/
17 Duke St, Henley-on-Thames RG9 1UR, UK
+44 1491 412232
http://www.lawsonsgoldsmiths.co.uk/
8a Duke St, Henley-on-Thames RG9 1UP, UK
+44 1491 411262
http://www.rodgersharp.co.uk/
35 Duke St, Henley-on-Thames RG9 1UR, UK
+44 7432 480219
https://www.studio35henley.com/
6A Wilson Ave, Henley-on-Thames RG9 1ET, UK
+44 7949 698039
http://arianerocherjewellery.com/
54 Harpsden Rd, Henley-on-Thames RG9 1EG, UK
+44 1491 571963
Unknown
21 Lancaster Rd, Bewdley DY12 2BX, UK
+44 121 288 3677
Unknown