Map
Detailed Information
- Place Types Painter
- Address Ravensquay Business Centre, Cray Ave, Orpington BR5 4BQ, UK
- Coordinate 51.3885549,0.1091362
- Website https://www.bellgroup.co.uk/
- Rating 3.6
- Compound Code 94Q5+CM Orpington, UK
Openning hours
- Monday 8:30 AM – 5:00 PM
- Tuesday 8:30 AM – 5:00 PM
- Wednesday 8:30 AM – 5:00 PM
- Thursday 8:30 AM – 5:00 PM
- Friday 8:30 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Reviews
We had no choice but to use the Bell Group as our freeholder had them as a preferred supplier, however I know that we were not the only case of poor workmanship in the London area and they are no longer being used. There were problems from day 1. The surfaces were not prep'ed. This is essential for paint adhering particularly in urban areas. Then when the job did start, workpeople turned up for a max. couple of hours each day. The workmanship was appalling, over painting historic features and over painting the glazing on the windows. At one point we came back to a kicked over paint pot on the pavement with it also splattered on the house wall where it had obviously fell from a height. I raised my concerns with the foreman immediately and was palmed off with comments like " we really don't want to be here. We have a house we are working on in Muswell Hill!" as well as being very aggressive and confrontational. In the end they got 4 people on the job (including 2 apprentices) and completed it in 3 days at a cost of £10K! They also spent 1 day scrapping all the paint off the glazing. To add insult to injury they broke a roof tile while removing the scaffolding and rainwater leaked into my kitchen. Within months, the paintwork started to bubble and flake. We got an independent survey done who confirmed that the work was substandard. We appealed to our Freeholder and got our money back into the sinking fund eventually, but that was only when there had been investigations and it transpired we were not alone. There were several properties which Bell had worked on in the London area which had substandard decoration. 2 years later and after a fight to get our money back we have found a fantastic decorator who had to strip all the paintwork including from the historic features. Avoid this company, they are rude and obviously cut corners with poorly qualified employees/ sub contractors.
Can't paint can't clean property right after messing up Ower blocks who puts paint striper on walls and don't get all old paint off before putting new cote on top paint all over the doors.
Awaiting a quote on Wednesday and took about a week to be able to speak to who I needed to speak to?
I have worked at Bell Group for around 1.5 years. The company is a family company with a national presence. They value their employees and are flexible to your needs.
Yeah bell group is good bruv
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