Beckenham

We were recommended Howdens in Beckenham by a friend who uses them regularly for his building projects. We had heard other good things about Howdens through other friends too so were keen to use them. We are really pleased with our final kitchen. We had an awkward space to fit, but we had an idea of what we wanted and Chris at Howdens was able to make it work. The good review is mainly for the customer service we had from Chris - he was really friendly, easy to deal with and very responsive when there were issues along the way. The team went out of their way to make sure things were right. The issues weren't always from Howdens either - our builders may have fitted things incorrectly. Only issues with Howdens seemed to be with the wrong products being delivered on occasion. I had heard through friends that this is an issue they have had with Howdens in general, so I wouldn't put this down to this branch, and as mentioned Chris was quick to help put things right - even if the issue wasn't caused by Howdens. We were at a point where we had to make a decision between Howdens and Wren, and we're really glad we went with Howdens. We felt Wren were a bit pushy with their tactics and a little disingenuous with their sales which was not the case at all with Howdens. So overall, highly recommend. Especially if Beckenham is your local branch or it is convenient for you.

I was delighted with the preparation of designing and choosing a kitchen with Howdens at Beckenham. From start to finish the service I received was second to none and the staff were always very helpful and went over and above to help with any queries. I now have a new stunning kitchen in my home.

Ok store average service

Disappointed!! Called to discuss a possible order but man at this branch was rude and unhelpful.No sale! Went to another local Howdens branch and have ordered items needed! 🤷‍♂️

Just a brief visit to pick up a brochure and quick look at colours. Very helpful so far, will return soon.