Map
Detailed Information
- Place Types Jewelry store
- Address 147 High St, Bromley BR1 1JD, UK
- Coordinate 51.404883,0.015331
- Website Unknown
- Rating 3.9
- Compound Code C238+X4 Bromley, UK
Openning hours
- Monday 9:15 AM – 5:30 PM
- Tuesday 9:15 AM – 5:30 PM
- Wednesday 9:15 AM – 5:30 PM
- Thursday 9:15 AM – 5:30 PM
- Friday 9:15 AM – 5:30 PM
- Saturday 9:15 AM – 5:30 PM
- Sunday 11:15 AM – 5:00 PM
Photos
Reviews
Great prices, brilliant choice very helpful assistant. Not bought jewellery for a while but this is my first place to look. Good value, good service, good products, what more could you want?
When are you re-opening? I rang you and was told to come back the next day but u where closed because of Covid 19. Now I your website says I have a few days after you re-open to exchange the jewlerrly I bought from you that is missing gems.
Visited this morning to purchase a pair of earrings, after browsing asked to see a pair in window. I questioned if they was real silver as this was what I required and when she advised they was not I said I would like to see a different pair I had already seen. I pointed them out to her and sales person presented a different pair to me. I told her they was not correct and the pair I pointed out are bigger. She told me they were right and the display pair looks different due to lighting/glass window. I insisted that they was not correct and request she came to window to show her, she did not want to do this and continued to say they are the correct pair. After several requests for her to come to window, I asked to be served by someone else and questioned if she was the manager. She said that she was the manager and I politely asked for a 3rd time for her to come to window. She finally did and I was able to show her the correct earrings but instead of apologising she then attempted to pass blame back to me.
I thanked her for her time and said I would go elsewhere but this just shows why people shop online. For a manager to provide such a poor level of service is just not acceptable. I am extremely disappointed that I was unable to make my purchase and was actually upset that I had to keep attempting to show her the correct item.
Customer service was warm and friendly. A quick and easy transaction.
Beautiful jewelry very good value for money . Good if you have a certain budget
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