Map
Detailed Information
- Place Types Laundry
- Address 163 Haverstock Hill, Belsize Park, London NW3 4QT, UK
- Coordinate 51.549838,-0.164479
- Website http://www.swansdrycleaners.co.uk/
- Rating 3.4
- Compound Code GRXP+W6 London, UK
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:30 PM
- Saturday 10:00 AM – 4:00 PM
- Sunday Closed
Photos
Reviews
Disappointed with experience of taking an expensive pair of trousers here for tailoring. The hem that was taken up came loose within 5 minutes of wearing outside (first time since tailoring). Swans refused to take responsibility for the damage caused to the bottom of the trousers and refused to even attempt to clean the hem that had been damaged.
I waited for over a month to be contacted by the company (as I was told they would email me with a suitable collection time)
After chasing them down, I was given a time to collect my things. When I arrived, neither of the two items were done, although I had waited almost A MONTH AND A HALF!
I was then told to come back later that day. I arrived just after 2 and they had shut...
Such poor service, really really unimpressed.
Had a similar issue to the reviewer below with opening hours. Arrived to collect items at 7.30pm sharp but the store assistant refused to open the door. Will be sticking with Master Dry Cleaners in future - better opening hours and much nicer customer service.
Been using Swans for years. The staff are all lovely and the owner Steve makes sure that your dry-cleaning comes back to you in perfect condition. Highly recommended.
We've been using this dry cleaner for years and we've always had great service - clothes always come back in perfect condition and the staff are always friendly and helpful.
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