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Floral World

Tallow Rd, Brentford TW8 8EH, UK
+44 20 8979 7755
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Detailed Information
Openning hours
  • Monday 7:00 AM – 5:00 PM
  • Tuesday 7:00 AM – 5:00 PM
  • Wednesday 7:00 AM – 5:00 PM
  • Thursday 7:00 AM – 5:00 PM
  • Friday 7:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed
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Floral World
Floral World
Reviews
Helen (07/05/2018)
I ordered the Fragrant Star Bouquet (a colourful bunch) for Mother’s Day. Delivery was fine, the flowers arrived on time, but they sent the wrong bunch of flowers! My mother received a bouquet of white roses, reminiscent of the ones you might see at a funeral. I’m so disappointed, my mum would have loved the colourful bunch that I ordered. I tried to contact this company repeatedly to amend the situation and have had no reply, refund, apology, or phone number, so it’s impossible to reach them. I will not be ordering from this company again.
Ann Palmer (12/23/2018)
Poor customer service, no response to 2 emails, flowers arrived 3 days early and damaged. Absolutely no communication or a refund from the company, which shows that they do not care if their customers are dissatisfied. I will revert to using M&S or Waitrose online flowers as they are 100% reliable. This company is not.
Donna Wright (04/05/2019)
Ordered flowers for mothers day, they were all brown and half dead, balloon had next to no air in it and didn't even sit on the stick, in fact there the worse flowers I've ever seen and certainly wont be using this company again. Have emailed twice now and have had no response..DO NOT USE THIS COMPANY UNLESS YOU WANT TO BE DISAPPOINTED, my next move is trading standards!!!
emily skinner (09/27/2018)
Ordered flowers for my girlfriend, wish I had checked the reviews prior to giving over my money. The flowers have not arrived as it was meant to me next day delivery. The money came out of my account straight away however did not receive an email confirmation. Phone number doesn't exist and they do not apply to my emails. How is this still allowed in 2018! i don't even want my flowers now, I want my money back!! Don't shop here, If I could give 0 star rating then I would.
kimberly myhill (11/01/2018)
Don't waste your time and Monday. Ordered flowers online, let's you select any date. Completely pointless as they're closed over the weekends so choosing a weekend date won't get you your flowers. I emailed and asked got a snotty response. It's now Thursday and flowers supposed to be delivered Sunday still haven't. Really upsetting and ruined a lovely surprise.
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