Home United Kingdom England A-Z insurance Ltd

A-Z insurance Ltd

Cygnet House, Croydon CR0 2EE, UK

+44 20 8686 7700

Map

Detailed Information

Place Types Insurance agency
Address Cygnet House, Croydon CR0 2EE, UK
Coordinate 51.3779707,-0.0965561
Website http://anabowproperties.co.uk/
Rating 2.6
Compound Code 9WH3+59 Croydon, UK

Openning hours

Monday 10:00 AM – 6:00 PM
Tuesday 10:00 AM – 6:00 PM
Wednesday 10:00 AM – 6:00 PM
Thursday 10:00 AM – 6:00 PM
Friday 10:00 AM – 6:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Karolina Sek (10/01/2020)

Not sure why there are so many negative reviews here. Rent is good comparing to other places, my apartment is quite nice and staff is polite and respond promptly to my emails. No issues so far.

Mary S (11/05/2019)

Please avoid them at all cost. I cannot stress this enough. I promise you, every single 5 star review saying that they’re kind and helpful is fake. I have never experienced worst costumer service in my life. Once I was on hold for 15 minutes only to be hang up on. When I went to their offices, they were gone for the day. On top of that our flat was given to us half finished, and dirty, with debris everywhere. They promised that they would repair everything within a month, and a year later, non of the issues were addressed. We didn’t even have cupboards fitted properly! They requested us to pay a backdated bill (backdated to no fault of our own) upfront, when in reality we have the right to pay in instalments. They then ignored every single email I sent to them regarding payment plan options. We have now moved out and they’re not responding to our request for the deposit to be returned. I suffer from a panic disorder, and their actions have taken a massive toll on my mental health. I’ll be examining my legal options, and I am urging all current tenants facing the same issues to do the same. Don’t let them treat you this way! Ps. They’re not part of a redress scheme, which is illegal.

Stoneheart22 (03/27/2020)

Worst management ever. If I could give 0 stars I would have. They never answer emails and you have to chase them so much to come and fix things. Totally unacceptable. They were barely cleaning the building as well and the front door broken as anyone could access in and the water never hot.Completely useless management. DO NOT RENT THROUGH THEM.

M1Z MUS1C (07/24/2019)

Cheap rent compared to other places, was a new build when I moved in but my personal property was not clean, was dusty as I moved in... on top of shelves, surfaces and under sinks, etc, like sawdust dusty. Cupboard door opened into the extractor fan, toilet was not lined up to the wall and the toilet door didn't even have a working lock mechanism. Fixed price heating was good, excessive problems were not, such as a drip from day one and plumbing issues. Cleaning fee was deducted from my deposit whereas they left it in a worst state when I first moved in, also tried to take extra fees as they thought I wouldn't notice, but that got corrected. I would go to them for a last resort, cheap rent and that, but a lot of headache when it comes to fixing issues; poor responses and they hardly answer the phone... No major complaints, but I can't lie and say the customer service is good cause it isn't, if you're just looking for a simple place to stay and rent in Croydon then yeah why not here, but you can find better.

Harriet Goldsmith (01/16/2019)

Great Service. Staff were polite and informative also the flats shown looked just like the photos displayed on Gumtree. Recommended this property to my friend and we both live there now. Fab!

Similar place

Spencer Insurance Brokers

9 Morlands, East Hanney, Wantage OX12 0JW, UK

51.6360584, -1.3942186

+44 1235 868535

http://www.spencerinsurance.co.uk/

Joshua Thomas Finance

9 Knights Green, Grove, Wantage OX12 7FF, UK

51.6138458, -1.4166971

+44 7513 310807

https://www.facebook.com/joshuathomasfinance/

NFU Mutual Wantage