Map
Detailed Information
- Place Types Insurance agency
- Address 102 George St, Croydon CR9 6HD, UK
- Coordinate 51.3741194,-0.0932932
- Website https://www.allianz-assistance.co.uk/?utm_source=location_listi
- Rating 2.2
- Compound Code 9WF4+JM Croydon, UK
Openning hours
- Monday 8:00 AM – 6:00 PM
- Tuesday 8:00 AM – 6:00 PM
- Wednesday 8:00 AM – 6:00 PM
- Thursday 8:00 AM – 6:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I bought a one year cover car rental excess for a trip to Portugal. I stated in the form that the cover was for going to Portugal and paid the fee. As I purchased this police I didn’t feel necessary to pay extra for the car hire Full insurance. Our car was broken into and our baggage stolen. I got a police report and when it came to make a claim they said that the policy isn’t valid due to Portugal not being on the COVID exclusion list. In fact the policy didn’t actually provide any cover for my trip but they were still happy to sell me the policy. I asked why and the girl dealing with me said it states that on page 11 point 3 of the 15 page wording document the travelling against government advice will exclude cover. It also states that during a pandemic cover is also excluded so basically they are currently selling policies that they are not legally providing any cover for!
Unless you are a lawyer and are willing to dissect the 15 page small print to understand what restrictions apply stay clear of this company. It’s a shock that big businesses are still able to sell these sneaky scam policies to their customers. Shame on you.
Another dodgy scam insurance company that shouldn't be allowed to trade. Made a claim and refused to pay out even though it was full car insurance. One day your company and all your dodgy employees will be shutdown.
Tried to refund the cost of added insurance on a theatre ticket in order to avoid refunding the full price of the ticket itself, due to a show being cancelled because of the Coronavirus.
Never use this company. Daughter had to cancel holiday due to ill health. Company not interested in paying out. Saying I didn't put the right return date which is rubbish. Going to take this to the financial ombudsman as they are rather on the slow side at responding to any correspondence. There should be a minus rating on this as one star is far too high. I'm a 78 year old pensioner who saved for a nice holiday. Couldn't go because of my daughter being unwell and they treat me like this. It took over three weeks to send their ridiculous email. Disgusting customer service. Stay well clear. Don't know how they're still in business.
Pay your insurance all year and try and make a claim after someone robbed your house and take all your money u have cant claim because u have to now take photos of your money u did have so now take photos of all your money and penny's not happy one bit
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