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Andrew Harland (09/14/2020)
Rude and dishonest owner. My brother bought a expensive £180 pound watch and it stopped working after a few days. On top of that my brother said that he sold him the watch that was not even brand new in the box but instead sold him the one in the display shelf which could have been there for a while. If you buy something you would expect it to be sealed in its original packaging. The owner was unapologetic and blamed it being the battery which I pointed out should have been changed to a new one when he bought it. The owner replied saying its not his fault. What a poor lack of basic customer service and quite frankly dishonest. I would avoid this jeweller. Not trustworthy or honest.
Shane Given (12/07/2019)
Recent visit to shop .. seeking advice on my silver collectable pieces . Very helpful and good sound advice regarding the necessary repairs and the cheapest way to carry them out.
Stacey Bicar (05/29/2018)
*** AVOID **** *** AVOID **** Please avoid if you don’t not want to be mugged off and that’s putting it politely. Very unfair evaluation of a £3000 ring offered me £80, I then sold the ring to another jewellers less than a mile away for a fair price . The staff were rude and I felt insulted with the offer of £80 as if I was stupid.
Ginasmith Gins (02/24/2020)
Good level of service
ry Kingsley (05/29/2018)
Went to sell a ring (engagement) as not needed paid £2300 in January for it. Got receipts box and valuation proof. It's 18k white gold with 1.5ct dark rich blue Sapphire surrounded by .50ct of H/Si (one of highest dimpndd quality). The ring is gorgeous. She said we only buy scrap and tried to offer me £50-60 for it. Not even a joke the cheek of the lady! I'd been offered £950 at a pawn shop! elsewhere but thought I'd shop around. The lady thought I was some young idiot who knew nothing about gold. I said to her that scrap is about £21 and theres 4.4grams of it there alone! Disgusting company after doing research the once went to court for conning an old pensioner! How are they in business.
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