Map
Detailed Information
- Place Types Pharmacy
- Address 48 Randlesdown Rd, Catford, London SE6 3BT, UK
- Coordinate 51.4323028,-0.0215565
- Website http://lloydspharmacy.com/
- Rating 2.4
- Compound Code CXJH+W9 London, UK
Reviews
As much as I don't think this pharmacy should close - there are very few pharmacies around here - this place is rubbish. The assistant is not helpful and tried charging me for something I didn't buy and then tried charging me for 2 items instead of once. It took over 20 mins to refund me the money.
This pharmacy is just awful. You have more chance of winning the lottery than collecting a repeat prescription without incident. They're incredibly unorganised and do things like make you sign 10 times for a single prescription of 10 identical boxes. Their covid precautions are a joke, they don't wear masks and those that do pull them down to speak. Now I just make the journey to Touchwood, it'll still be faster than dealing with this place.
On three occassions I've had to wait over 45 minutes and they always have issues with my prescription. Can't find the details on their system, failed to put in a repeat prescription request or just don't have the medication in stock. Their telephone line is constantly engaged. The service here is infuriating, painfully slow. Four people who arrived before me were also sent away with same issues. One lady with her baby was made to wait nearly an hour only to be told they'd lost her slip where she'd written her details on, so she provided them again and was eventually told they only have part of her items available and she would have to try tomorrow. Avoid if possible! I would give them no stars if given the option.
They constantly mess up my medication every week it’s proscribed for me, I suffer from a blood disorder that causes pain. This pharmacy will tell me they don’t have any medication for me causing me to run around to find out where my medication is? They always have it (miraculously find it when I’m angry) and when you express frustration they deem it irrelevant.
Only gave half of the prescription and told me to come back for the other half of it, then when we returned they said they sent it back, but according to the GP records the prescription was taken in full. Dodgy!
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