Map
Detailed Information
- Place Types Hardware store
- Address Phoenix Park, Ealing Rd, Brentford TW8 9PL, UK
- Coordinate 51.4918088,-0.3030361
- Website https://www.toolstation.com/?utm_source=google&utm_medium=local
- Rating 4.7
- Compound Code FMRW+PQ Brentford, UK
Openning hours
- Monday 7:00 AM – 8:00 PM
- Tuesday 7:00 AM – 8:00 PM
- Wednesday 7:00 AM – 8:00 PM
- Thursday 7:00 AM – 8:00 PM
- Friday 7:00 AM – 8:00 PM
- Saturday 7:00 AM – 7:00 PM
- Sunday 10:00 AM – 4:00 PM
Photos
Reviews
John C was extremely helpful yesterday morning when my husband visited this branch. He was pleasant and polite and could not do enough to help. Thank you John C - keep up your excellent work!
DON'T BOTHER PHONING HEAD OFFICE
My experience stated here is of the customer care (or otherwise) I received from the head office. Right now the staff at Brentford are a pleasure to meet.
After my visit to Brentford, in the evening I attempted to telephone the head office number to sort out a payment repeated on 2 receipts. Long wait on hold. First wait time declared 'under 14 minutes'. After some minutes you are told the wait will be 'under 27 minutes'. The hold music goes off, the microphone goes off. At last someone answers and attempts to help. Then the call is cut off.
A second attempt to call. The same happens, even down to the suggested wait times, though when answered the call handler appears to take down my number to call back should this be needed. It was. Guess what? I'm still waiting for that call the next day.
I regret having to mark down this company's score average but my frustrating experience, when I do not have time to argue it out at the store, has made this post necessary. I usually enjoy exemplary service on previous visits to the store.
Best shop, thanks Saty and Mandeep
Very fast and helpful service. Mandeep was a superstar and really went out of his way to be helpful, keep up the excellent service!
Great shop Highly reccomend this store
Similar place
99 Reading Rd, Henley-on-Thames RG9 1BY, UK
+44 1491 574321
https://www.jewson.co.uk/branch-finder/henley-branch?utm_source
Unit 3 Ringtail Ct, Burscough Industrial Estate, Burscough, Ormskirk L40 8LB, UK
+44 1704 894457
http://www.lawnandgardens.co.uk/
43 Liverpool Rd N, Burscough, Ormskirk L40 0SA, UK
+44 1704 892384
http://www.ramages.co.uk/
43 Liverpool Rd N, Burscough, Ormskirk L40 0SA, UK
+44 1704 892384
http://www.burscoughtoolhire.co.uk/
Ruff Lea Farm/Wiggins Lane, Holmeswood, Ormskirk L40 1UJ, UK
+44 1704 821338
http://redblademowers.co.uk/
Unit A Trade Park Atkinson Road, Ormskirk L39 2AN, UK
+44 330 333 3303
https://www.toolstation.com/?utm_source=google&utm_medium=local
Unit 1 County Rd, Ormskirk L39 3LY, UK
+44 1695 577155
https://www.toppstiles.co.uk/store_finder/ormskirk?utm_source=P
3, Business Park, 4 Crowland St, Foul Ln, Southport PR9 7RS, UK
+44 808 100 7211
https://www.toolstation.com/?utm_source=google&utm_medium=local
Meols Cop Bridge, Bispham Rd, Southport PR9 7DD, UK
+44 1704 229821
https://www.jewson.co.uk/branch-finder/southport-bispham-road-b
3 Barton Square, Knott End-on-Sea, Poulton-le-Fylde FY6 0BN, UK
+44 1253 274747
http://homecare-diy.com/?utm_source=gmb&utm_medium=referral
60-62 Lord St, Fleetwood FY7 6DT, UK
+44 1253 874437
http://www.jwfish.co.uk/
Copse Rd, Fleetwood FY7 6RP, UK
+44 1253 771797
http://www.gatesdirectuk.co.uk/
Unit 4 Denham Way, Fleetwood FY7 6PR, UK
+44 808 100 7211
https://www.toolstation.com/?utm_source=google&utm_medium=local
1 East View, Preston PR3 6AH, UK
+44 1253 790242
https://www.bradleys-estate-agents.co.uk/
Broadpool Ln, Hambleton, Poulton-le-Fylde FY6 9AG, UK
+44 1253 701886
Unknown
6, 14 Nutter Rd, Cleveleys, Thornton-Cleveleys FY5 1BG, UK
+44 333 005 2959
https://stores.wilko.com/gb/cleveleys/6-14-nutter-road?utm_sour
Shard Rd, Poulton-le-Fylde FY6 9BU, UK
+44 1253 886789
http://www.huwsgray.co.uk/
Park, 2 Acrewood Way, Hatfield Rd, St Albans AL4 0JY, UK
+44 330 333 3303
https://www.toolstation.com/?utm_source=google&utm_medium=local
25-27 Cole Green Ln, Welwyn Garden City AL7 3PP, UK
+44 1707 326161
Unknown