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Home United Kingdom England London Borough of Sutton Civic Offices

London Borough of Sutton Civic Offices

St Nicholas Way, Sutton SM1 1EA, UK
+44 20 8770 5000
Map
Detailed Information
Openning hours
  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed
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London Borough of Sutton Civic Offices
London Borough of Sutton Civic Offices
Reviews
Stephen Dingvean (11/02/2020)
Rang the number every day for a week with no answer. Lots of on line ways to pay bills but it appears we get little in return. I know we are in lockdown but they should have a system of homeworkers to reply to enquires that aren’t listed on line.
Julian Heath (06/08/2020)
I've just renewed the garden collection payment but this was one of the most difficult transactions to make as none of the windows gave a clear route on where the payment could be paid. Each window just stated, 'More Options' or I was taken round and round in circles; it was almost as if you didn't want to be paid! Surely, you could create a clear route as to how payment can be effected rather than offering vague and unhelpful 'More Option' routes! It just needs someone with a bit of nous in your IT department to create such a route; I spent half an hour trying to pay for something that should be quite easy but isn't!
Aim for A Enquiries (01/21/2020)
I put my Christmas tree out for collection a week ago, as I thought this was a service that had been offered by the Council (this is what it stated in the leaflet posted through the door for Christmas collections) but it was not collected yesterday, which is our normal collection day. When I phoned about this, I was told that this is an 'add-on' service and to dispose of it myself, if necessary.
Kent Leong (03/19/2018)
Went for the Nationality Checking Service. Was really quick, with only one other person in front of me. Just as the doors opened at 9am. Payment kiosk is quick and works. Really great officer handling my case as well, made me feel welcome throughout the visit. Couldn't ask for a more friendlier person! Front desk was really friendly as well!
Kinga Scott (05/30/2018)
I've been reporting a blocked pavement for ages now, which has become a real issue for local residents. Complete lack of interest or action on Sutton's part. I have no option but to take it further to TFL as the pavement has become a real danger to any pedestrians using it.
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