Home United Kingdom England Asurion

Asurion

Vantage London, Great West Rd, Brentford TW8 9AG, UK

+44 20 3249 7900

Map

Detailed Information

Place Types Insurance agency
Address Vantage London, Great West Rd, Brentford TW8 9AG, UK
Coordinate 51.4925848,-0.2819036
Website https://www.asurion.com/
Rating 2.9
Compound Code FPV9+26 Brentford, UK

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Jonathan B (07/01/2019)

If I could give it -5 stars I would. Filed a claim and received a phone inferior in quality and functionality. Called to get issue resolved and they just will not accept any kind of responsibility. You're better off just saving the insurance fee on your own and covering your own damages if they ever happen.

Rob Hawes (02/10/2019)

The experience has put me off phone insurance. I found staff to be rude, the phone that replaced my brand new phone was second hand with inferior features and is not up to the specs that I need from my phone to perform work related tasks. My new phone also uses a different charger to my original which they hadn't sent, so I called up again and they eventually agreed to send one out. Several days later after being unable to charge my phone, I receive a message from dpd saying they were unable to deliver my parcel because no one was home (very odd given I was working from home that day). So I checked their website and hey presto, the idiots had some how sent my charger to completely the wrong address. So still no charger. On the day I received the replacement I was told that I could not return the piece of s**t they sent me in exchange for keeping my own phone and having it repaired privately because "I had opened the box". I will be using all media platforms to share my dissatisfaction with this company and hopefully save some people from this utterly useless cowboy company.

David Cancelado Rodriguez (11/23/2018)

good workplace, make friends, learn customer service skills.

Pap Diop (06/01/2018)

Good work place

Hilla Bar (03/01/2018)

Sent pre paid envelope to the wrong address but demand letters to the right address. When finally got my envelope and sent the broken phone back they still claimed they didn't receive it. It is lucky I still had the postage receipt otherwise would have had to pay. Terrible service and no responsibility for their own mistakes.

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