Map
Detailed Information
- Place Types Laundry
- Address 6 Red Lion Centre, Liverpool Rd N, Maghull L31 2PA, UK
- Coordinate 53.5129893,-2.9441899
- Website http://www.primamasterdrycleaners.co.uk/
- Rating 3.6
- Compound Code G374+58 Liverpool, UK
Openning hours
- Monday 9:00 AM – 5:30 PM
- Tuesday 9:00 AM – 5:30 PM
- Wednesday Closed
- Thursday 9:00 AM – 5:30 PM
- Friday 9:00 AM – 5:30 PM
- Saturday 9:00 AM – 5:30 PM
- Sunday Closed
Photos
Reviews
Put my light coloured coat in on Friday 14th, that was full of dust but had a green colour on it and was very worried that it would not come off. Picked it up the following day, looked like new. Thank you for a fantastic service.
Not impressed at all. Paid for my coat to be dry cleaned, return to find the mud was still there. The lady who I spoke to (not in a uniform) was barely interested and just said she would put it back through again. No surprise that the mud was still there (even fake) and not an apology either from her.
I then returned again and mud was still on the coat so it had to be dealt with for a 3rd time leaving me without my coat for 3 weeks. I doubt they even attempt to fix it the first time from the amount that was still there. The lady who dealt with it the 3rd time (Jane I think her name is) was lovely although by this point I was beyond angry.
I would strongly advise anyone against taking your clothing here.
Excellent service
I put a coat in on Monday 26 March for a new zip to be collect was advised that they would need to order the zip in therefore coat would not be ready for collection until 5 April.
I went to collect my coat on 5 April at 16:30pm and the server could not find my coat. I then spotted my coat, scrunched up in a ball, at the bottom of a dirty basket. I retrieved my coat and left the shop.
I am very dissatisfied with the level of service provided especially as they were charging me £27.50 to replace the zip.
My coat should not have been scrunched up it should have been hung on a hanger until the repair could be carried out.
will not use this dry cleaners for anything in the future.
Following on from my adding this review I received a phone call on 8 May, over a month since I added this review advising me that the issue had been by a member of staff not ordering the zip, I advised that I did not want to discuss the matter as I was disgusted by the level of service I had received, the lady advised me that as a result of my review a member of staff would be sacked! Obviously, they must have more issues with this member of staff than them forgetting to order a zip!
Quality service every time and good prices. Cheers!
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