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Matt Jaggar (08/17/2020)
Awful customer service. At the end of our rental we were charged £70 without any notice or report detailing what the amount was for. After calling them several times, we were told it was due to a cut in one of the tyres. Luckily we had taken photos during initial walk-round of the vehicle, which showed the damage existed before. We were instructed to email this evidence to the company which they claimed they didn't receive (several times), we ended up having to escalate the issue to their head office.
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