One Support Hackney

I was significantly homeless for a period of time and ultimately this organisation got in touch with me, a year after I needed them in 2009 ( due to some internal failings I believe within Hackney Council. This was a new organisation in 2009.). They have a range of initiatives to support the vulnerable in the community and can assist with Disabled Freedom Passes, assist with housing and benefit problems and organise and facilitate inclusion in the community, for example walks and socialising. They have to be given credit for this. It has to be said that people that get university degrees to help people in the community are doing an absolutely incredible job for the community given the level of responsibility and the low salary they are given However I am unclear what "goes wrong" within these organisations due to budget cuts or politics or maladministration. My first support ignored all my requests for a DLA Tribunal Appeal where precisely because of no support I had DLA benefits suspended and it took me 8 years of fighting for my rights to get the benefit reinstated. Part of this culpability of failure also involves the DWP, their medical assassins (ATOS under many different names) and the NHS. Utltimately this will be investigated by the regulatory body that regulates DWP and its cohorts - The Independent Case Examiner. My next support worker left under "mysterious circumstances" abruptly. My 3rd support worker MISS NAZAN CILTAS is the epitome of care in the community mostly she serves the Turkish speaking community. She is dedicated and proactive and very empathic. Thats why i am giving her all the stars! My 4th support worker told me not to expect much if anything from him as he was about to leave the organisation! I had lots of problems with ATOS and DWP because of his refusal (quite rightly!) to attend random medical appointments 30 miles away at 8 am on a Sunday for example!! however I had bronchitis and was significantly bedridden during this period. I have written a whole heap more up to support worker no 7 but am not able to post any more in this forum

Where is the option for 0 stars? These useless bunch of idiots have left me with 0 support after every single occasion I have been in touch with them. I have been passed from support worker to support worker with 0 notice, and they have literally lost money that I applied for to get a new cooker. They are utterly utterly abhorrently useless and I would urge every single person to approach SHP instead - they are great to deal with, and actually value human suffering for what ti is and try to reduce it, unlike these jokers who have only ever added to it.

My name is Ozdeniz Husseyin. And I'm let down by one housing support more than my words can express. based on all my past case support workers which resulted in non support I have only pure disappointments & disrespect for them, and even more so for the fact that they are holding a contract to manage mentally ill tenants of the community. It's is a reflection of the council in many ways #working_just_for_the_money. I really do hope Natasha Grant my new support worker will install faith in me for them and most I really just want the help I desperately need.

They have been nothing but added stress since day one.Have not helped at all when i needed them ,only interested in filling their paperwork to get paid

This organisation is a joke! I am just shocked and appalled at their level of service. Actually they don't offer a service, they shuffle papers around, avoid doing any real work and if you dare critisize or complain they try to dump your case. And blame you! Disgraceful. Who pays these people?