Map
Detailed Information
- Place Types Car rental
- Address 239 Sipson Rd, West Drayton UB7 0HW, UK
- Coordinate 51.4947909,-0.4564048
- Website https://greenmotion.co.uk/car-hire/united-kingdom/london-heathr
- Rating 3.3
- Compound Code FGVV+WC West Drayton, UK
Openning hours
- Monday 7:00 AM – 7:00 PM
- Tuesday 7:00 AM – 7:00 PM
- Wednesday 7:00 AM – 7:00 PM
- Thursday 7:00 AM – 7:00 PM
- Friday 7:00 AM – 7:00 PM
- Saturday 7:00 AM – 7:00 PM
- Sunday 7:00 AM – 7:00 PM
Photos
Reviews
Took 2 hours once we arrived to actually receive a car. Extremely slow and tried to sell us everything under the sun. Didn’t even have the car we paid for. Tried to offer a much smaller car and the pay to upgrade to a car they didn’t have. Eventually gave us the “upgrade” (car they actually had) for free. Forgot to provide the car seat. Then found a mouldy car seat; obviously refused that one; then found a half decent car seat. 2 hours later left with a car and half decent car seat.
My experience with Green Motion in Heathrow was definitely 5stars. Very smooth process, both pick up and drop off, friendly and helpful staff. Best price as well.
Booked And upgraded compact car VW Polo 14days, via wisecars site a partner of green motion, pick up from LHR, morning pick up. Arrived told the class of car not available, offered a paid upgrade with an addition £140 for 2 weeks, or take a smaller Hyundai i10. If I wanted a smaller car that’s what I would have booked as it was cheaper. Needs a slightly bigger car for luggage.
Green motion will say they use the acriss car calcification, but check there own site even they classify the difference between a Hyundai i10 and a VW polo. with a price difference.
Greens motions attitude was take it or leave it, no apologies or offer to refund the difference in cost.
I also noticed while waiting that the cars where not being sanitized and top cleaning for a quick turnaround.
Neither wise cars or green motion have responded to emailed complaints for an explanation. Would not recommend wisecars or greenmotion, On service and experience. Only advice booked the smallest and cheapest car in class of car required. Avoid disappointment.
Not what you need when you arrive an on over night long haul.
This is a very nice place to rent a car. Staff is polite and very helpful, especially manager. Without the help I was unable to rent a car (credit card issues), but after advice which I follow everything was OK. Procedure to rent a car takes only few minutes. This is "no problem" company with very nice and clean cars to rent. This was third time I was renting a car here and definitely not the last.
WARNING - YOU RISK BEING RIPPED OFF!
I travel a lot and rent cars all over the world. In October 2019 I rented a car from Green Motion for three weeks. They were furious that I had my own car rental insurance and kept me waiting for two hours. Having read the terrible reviews I was very cautious and had the car professionally cleaned before I returned it. I insisted Green Motion check it for damage, and sign the contract to confirm it had been returned in perfect condition. SIX MONTHS later, Green Motion deducted £150 from my credit card, without telling me. My emails to them went unanswered. I showed my credit card company the contract with Green Motion's signature confirming they had checked the car and after seven months of chasing I was able to get a refund, without explanation or apology. You have been warned!
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